DOLA Home Modification Program Specialist (Administrator II)

Full Job Description

Who can Apply

This opportunity is only open to residents of the State of Colorado.

About the Colorado Department of Local Affairs

The Department of Local Affairs (DOLA) serves as the primary interface between the State and local communities.

The Department provides financial support to local communities and professional and technical services (including training and technical assistance) to community leaders in the areas of governance, housing, and property tax administration.

While all state governments provide such services through various Departmental structures, Colorado’s approach is unique in that these local community services are gathered into one Department of “Local Affairs,” which has a central focus on strengthening Colorado communities and enhancing livability.

Vision

The Department of Local Affairs is responsible for strengthening Colorado's local communities through: accessible, affordable, and secure housing; implementing property tax law; capacity building; strategic training, research, and technical assistance; and funding to localities.

Mission

Our mission is to help strengthen Colorado’s communities.

Why work for the Colorado Department of Local Affairs?

The work we do matters greatly. It matters to us and it matters to the citizens of the great state of Colorado. We love our communities and are passionate about supporting our communities.

We value the diversity that Colorado offers.

If your goal is to build a career that makes a difference in communities across the State, consider joining the dedicated people of the Department of Local Affairs.

In addition, we offer a great location and great benefits, which include:

• Medical and Dental Plans

• Strong, secure, yet flexible Retirement Plans including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus pre-tax and ROTH 401K, and 457 plans

• Employee Wellness Programs

• Paid Life Insurance

• 11 paid Holidays per year plus Vacation and Sick Leave

• Short and Long-Term Disability Coverage

• RTD Eco Pass to all eligible State Employees

• Flexible work schedule options and hybrid work options

• Some positions may qualify for the Public Service Loan Forgiveness Program

• Training opportunities

• Variety of Free discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

Please see the Benefits Overview video for details on the benefits offered to employees.

Requirements

The Office of Rental Assistance (ORA) creates and maintains affordable housing options by partnering with local service providers and private owners to serve historically underserved populations.

We support very low-income individuals navigating complex life transitions, including persons with disabilities, veterans, youth aging out of foster care, and survivors of domestic violence and exploitation.

Our mission is to ensure these individuals can live safely and independently within their own communities.

To achieve this, we provide a comprehensive range of support, from rental subsidies and technical assistance to oversight of home accessibility modification programs and residential setting inspections.

By addressing both financial and physical barriers, we empower our clients to transition out of or avoid institutional settings and remain in their homes with dignity.

The Community Access Team (CAT) ensures that individuals with disabilities can live independently in their own communities rather than in nursing facilities or other institutional settings.

In partnership with the Department of Health Care Policy and Finance (HCPF), local providers, and private owners, CAT facilitates affordable housing and tenancy support for those transitioning out of, or at risk of, institutionalization.

This team provides oversight for home accessibility modifications - such as the installation of ramps and bathroom improvements - administered through the Medicaid Home Modification benefit and state tax credit programs.

Additionally, CAT manages safety inspections for residential settings through the Individual Residential Support Services (IRSS) benefit and provides technical assistance to local partners, clients, and advocates to ensure high-quality, dignified community living.

The Home Modification Specialist administers the Medicaid Home Modification and Home Modification Tax Credit programs to enable individuals with disabilities to live independently in their communities.

This position serves as a key liaison with the Department of Health Care Policy and Financing (HCPF) and requires a strong understanding of the housing barriers faced by historically underserved populations.

Beyond program administration, the Specialist applies a working knowledge of construction standards and accessibility requirements to ensure that home modifications - such as ramps and interior adaptations - are safe, compliant, and effective.

By engaging with both state agencies and disability community stakeholders, this position ensures that very low-income individuals have the high-quality physical supports necessary to remain in their homes with dignity.

The primary duties and responsibilities of this position include, but are not limited to:

Administers the Medicaid Home Modification program and the Home Modification Tax Credit (HMTC) program, ensuring clients with disabilities can access necessary home improvements to live independently and avoid institutionalization.

This requires a high degree of regulatory literacy to balance healthcare policy with residential construction standards.

Performs technical reviews of Medicaid Prior Authorization Requests (PARs) and HMTC applications.

The incumbent determines eligibility by synthesizing Occupational/Physical Therapist (OT/PT) evaluations with contractor bids, ensuring proposed modifications are medically necessary and compliant with State Rule and CMS regulations.

Qualifications

Class Code & Classification Description

H1B2XX Administrator II

MINIMUM QUALIFICATIONS

Experience Only: Five (5) years of experience administering state or federal programs, including managing applications, caseload management, determining eligibility, and application of program regulations.

OR

Education and Experience: A combination of related education in Occupational Therapy, Construction Management, Social Work, or Public Administration and/or experience as listed above, equal to (5) five years.

Ensure that the 'Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for.

Applicants must upload their unofficial college transcripts that include the student name, college name, courses completed and/or degree with date conferred with this application, in order to receive credit.

Under the Job Application Fairness Act (SB 23-058), applicants may redact information from certifications and transcripts that identify their age, date of birth or dates of attendance from an educational institution.

Required Competencies

• Ability to create accessible documents and technical content that follows plain language guidelines with accessibility in mind.

• Ability to present and provide technical assistance and training to a large group of people.

• Strong organizational skills.

• Ability to work across teams.

• Strong attention to detail.

• Strong analytical skills.

• Effective problem-solving skills.

• Effective verbal and written communication skills.

• Ability to multitask, prioritize assignments, and organize work to accommodate shifting deadlines.

• Proficiency in MS Word, Excel.

• Strong interpersonal skills.

• Ability to effectively collaborate with internal and external customers.

• Ability to work independently and track time accurately.

• Ability to prioritize and organize work to accommodate and meet the changing needs of the department and meet deadlines.

Preferred Qualifications

• State of Colorado experience in local government, housing, homeless, or human services programs;

• Knowledge of ADA Standards for Accessible Design and ANSI A1117.1 requirements for residential settings;

• Knowledge of construction standards such as but not limited to building, plumbing and electrical codes, permitting requirements, accessibility specifications, materials, and labor costs

• Experience with developing & reviewing contractor bids and cost estimation;

• Experience with conflict resolution;

• Experience with Google Suite;

• Experience with Salesforce.

Conditions of Employment

• You MUST be a Colorado resident (at the time of application) to apply for this position.

• Pre-employment criminal background checks will be conducted as part of the selection process.

• Applicants must be legally eligible to work in the United States to be appointed to this position. DOLA uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. DOLA does not sponsor non-residents of the United States.

MUST have a valid, unrestricted Colorado drivers license with a safe driving record.

A safe driving record requires the following: No convictions within the last seven (7) years for Reckless driving; Vehicular manslaughter; Driving under the influence (DUI); Two (2) or more driving while ability impaired (DWAI) convictions; One (1) conviction related to bodily injury or death to another person as described in C.R.S.

42-4-239. Eluding the police; or Street racing.

• No convictions within the last five (5) years for: Three (3) or more careless driving convictions; or Speeding 20 mph over the speed limit. Two (2) convictions related to distracted driving or use of a mobile electronic device as described in C.R.S. 42-4-239.

• No convictions within the last three (3) years for: Three (3) or more moving violations with a total of more than seven (7) points assessed on the license; or Suspension or revocation of driver license (unless for unpaid child support or other suspension not related to a moving violation).

• No requirement of a breath monitoring device, also known as Interlock, to operate a motor vehicle.

Only complete applications submitted by the closing date for this announcement will be given consideration. Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.

Applicants may submit a resume, cover letter/letter of interest detailing how their experience and background address the stated minimum and preferred qualifications/competencies of the job and attach to the online application.

Applications left blank or marked “See Resume” will not be accepted. Please address every requirement for the position with your experience in your application.

The application may include the following documents that MUST be uploaded at the time of application:

• A resume (this is not a substitute for the online application demonstrating work history)

• Cover letter / letter of interest

• Transcripts (if using education to meet the minimum qualifications)

• DD214 (member-4 form) from applicants that may be eligible for veteran’s preference

Comparative Analysis

Current and former employees (transfers, voluntary demotions, and reinstatements) are required to participate in the comparative analysis process through this job posting.

Applications will be reviewed to determine if you meet the Minimum Qualifications (MQs) for the position. Applicants that meet MQ’s will be included in the Comparative Analysis process.

Colorado Revised Statutes require that state employees are hired and promoted through a comparative analysis which may include, but is not limited to, a suitability screening, training and experience review, eSkills Assessment, oral assessment, written performance assessment or it may include a review of your application and your responses to any supplemental questions by a Subject Matter Expert (SME) to assess and rank applicants.

Be sure your application specifically addresses the requirements as listed in the minimum qualifications.

Address your specialized experience, work products, and accomplishments as they relate to the position duties, required competencies and preferred qualifications in order to establish an eligible list for referral to the hiring manager for final consideration.

Additional Information

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

DOLA is committed to the full inclusion of all qualified individuals.

As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship.

If you have a disability and require a reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to Melissa Bellew, DOLA ADA Coordinator at melissa.bellew@state.co.us.

Email Address: All correspondence regarding your status in the selection/examination process will be conducted via email.

Include a working email address on your application; one that is checked often as time sensitive correspondence such as exam information or notification will take place via email.

Please set up your e-mail to accept messages from "state.co.us" and "info@governmentjobs.com" addresses.

It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

Biweekly Pay: As of July 1, 2023, all DOLA new hires, including transfers of current state employees and reinstatements of former state employees, will be placed on the biweekly pay schedule.

This means you will be paid every other Friday for a total of 26 pay periods over the course of a year.

Biweekly pay is also lag pay, meaning you will be paid two weeks after the end of each pay period. Please click here for more information about the move to biweekly payroll.

Technical Assistance: If you experience technical difficulty with the NEOGOV system (e.g.

uploading or attaching documents to your online application) please contact NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time).

Helpful hints: if you are having difficulty uploading or attaching documents to your application first, ensure your documents are PDF or Microsoft Word files, and second, close the document before you attempt to upload (attach) it.

Appeal Rights: An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative.

This form must be completed and delivered to the State Personnel Board by email at dpa_state.personnelboard@state.co.us within ten (10) calendar days from your receipt of notice or acknowledgment of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules.

For questions related to this job posting, please reach out to Danielle Milone at danielle.milone@state.co.us.