Director of Program Operations (ACPE)(PCN 05-0401)

Full Job Description

If so, you are encouraged to join the Program Operations team at the Alaska Commission on Postsecondary Education!

The Alaska Commission on Postsecondary Education (ACPE) is recruiting for a Director of Program Operations to join our leadership team in Juneau.

The Director of Program Operations serves as ACPE’s Chief Operating Officer and is responsible for the administration and oversight of Alaska Commission on Postsecondary Education and Alaska Student Loan Corporation (ASLC) financial aid programs, including loan, scholarship and grant origination and servicing, contractor oversight and monitoring, compliance, and research and analysis.

This position also manages special projects and strategic initiatives, and may act on behalf of the Executive Director in their absence.

WORKING CONDITIONS; WHAT YOU CAN EXPECT:

Subject to HR and division approval, we offer hybrid telework options once employees have completed the required probationary period.

ACPE’s Juneau office is located in the Vintage Business Park area of Mendenhall Valley, conveniently close to the bus line, with ample parking available.

Standard work hours and work location are outlined in the ACPE Telework Agreement.

Based on business needs, this position may occasionally require alternate workdays and/or reporting to the main workplace on an otherwise scheduled telework day.

The position may also require periodic overnight travel, both in- and out-of-state, to represent ACPE in meetings, conferences, and collaborative initiatives.

Positions with the Commission are eligible for all State of Alaska health care, leave, and retirement benefits. For more information about ACPE, our mission, and our services, please visit our website at: www.acpe.alaska.gov

The ideal candidate demonstrates exceptional leadership and strategic management capabilities, possesses a strong understanding of financial aid operations and compliance, and is committed to advancing ACPE’s mission of providing sustainable solutions for college, career, and technical training.

They will actively support and model ACPE’s values: Service, Innovation, Empowerment, Quality, and Accountability.

The ideal candidate will possess some or all of the following knowledge, skills, and abilities:

Program Operations Leadership

Division Management and Staff Leadership

Strategic Initiatives and Agency-Level Leadership

Requirements

AND

Substitution:
Additional postsecondary education may be substituted for the required general experience on a year-for-year basis, for up to two years.

Preference will be given to applicants with management experience in consumer, educational, or federal student lending programs.

Other Information:

This is a fully exempt job class under AS 39.25.110(11).

Qualifications

SPECIAL NOTICE: PLEASE READ CAREFULLY

ADDITIONAL REQUIRED INFORMATION:

COVER LETTER A cover letter is required for this position. Your application package will be reviewed to determine if you possess the experience and strengths that ACPE is seeking for this position.

The cover letter will be considered a writing sample and will be used, along with the application, to determine if an applicant is qualified for this position and which applicants will advance to the interview phase of the recruitment and selection process.

In your cover letter, please describe your knowledge, skills, and experience as they pertain to this position.

Your description should include your professional experience relevant to the position, including detailed job descriptions, your role and responsibilities, and the length of time you performed those responsibilities.

If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment and whether full or part-time.

EDUCATION If postsecondary education is being used to meet minimum qualifications, you must complete the Education and Training section of the application and attach your transcripts to your application.

If you have not obtained a degree, indicate the number of credit hours earned in the “Degrees Obtained” field.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable.

If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S.

education programs; or an accredited U.S.

state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university.

It is your responsibility to provide such evidence when applying.

INTERVIEW
Applicants invited for an interview will be required to provide the following at time of interview:

• List of three (3) professional references including current daytime phone numbers.
• Copies of your two (2) most recent performance evaluations. Letters of reference may be substituted for evaluations.

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.

Special Notice: Please Read Carefully

An applicant’s response to the minimum qualification question must be supported by the job application.

This position is established as an exempt position, range 25. It is not covered by the terms of a collective bargaining agreement; therefore, ACPE may fill this position as soon as a qualified applicant is identified.

While ACPE operates within the Department of Education and Early Development for administrative purposes, the Commission and its staff are not subject to the direction of the Commissioner of Education and Early Development nor the State Board of Education.

Applicants with any ACPE educational loans must be current in payments to be considered. A routine background check will be conducted for applicants interviewed and under serious consideration.

EEO Statement

The State of Alaska complies with Title 1 of the Americans with Disabilities Act (ADA).

Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or 907-465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at P.O.

Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

Benefits

The following information describes typical benefits available to State of Alaska employees. Actual benefits may vary based on bargaining unit, position type, and full- or part-time status.

For a detailed overview of insurance, health, and retirement benefits, visit the Division of Retirement and Benefits website. State of Alaska Division of Retirement and Benefits

Insurance Benefits
• Health insurance (medical/vision/dental), with employer contributions
• Employer-paid Basic Life Insurance (additional optional coverage may be available)
• Optional group insurance programs, including long-term/short-term disability, accidental death and dismemberment, long-term care, and supplemental survivor benefits
• Flexible spending accounts for eligible health care or dependent care expenses

Retirement Benefits
• Membership in PERS or TRS
• Employer contributions to defined contribution or defined benefit plans, depending on hire date
• Contributions to the Alaska Supplemental Annuity in lieu of Social Security
• Optional enrollment in the Alaska Deferred Compensation Program

Paid Leave and Other Benefits
• Personal leave accrual, with increases based on time served
• Twelve paid holidays per year

Additional Information

Contact Information:

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE For questions regarding application submission or system errors, contact the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 in the Juneau.

Email inquiries may be sent to recruitment.services@alaska.gov. For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Or call: 855-524-5627

For specific information about this position, please contact the hiring manager at the following:

Katrina Skidmore; Executive Office Administrative Assistant

Katrina.Skidmore@alaska.gov