CUSTOMER SERVICES CLERK

Full Job Description

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the Joint Base Charleston Wrenwoods Golf Course SC.

The position will occasionally work at the Redbank Golf course located on the Naval Weapons Station and the schedule will be determined by the needs of the facility. Who May Apply: Open to everyone.

Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 05/12/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Must have responsible clerical, office cash handling, or retail sales work of any kind which demonstrates the ability to perform satisfactorily at the grade level of the position.

Experience must demonstrate knowledge of proper cash handling procedures.

the ability to resolve common arithmetic problems used when receiving payment from customers, and the ability to operate a cash register. Must be able to read, speak, and write English.

Must possess skill in dealing with the public. Must satisfactorily complete a National Agency Check with Inquires (NACI). Major Duties:

Serves as a pro-shop clerk/cashier-checker. Sells a variety of merchandise such as clothing, footwear, golf clubs, golf accessories, sporting goods, and other miscellaneous items.

Operates cash register, rings up the sale, receives money and makes change, processes credit card sales, or charges to member's account.

Processes advanced and daily green fees, rental services, storage fees, and special orders. Validates advanced green fee cards.

Explains use of various products, answers questions concerning various aspects of products and services, and assists patrons in fitting wearing apparel. Logs tee times. Answers telephone.

Displays merchandise and maintains the pro-shop in a clean and orderly fashion. Assists in pricing merchandise. May assist in conducting inventory. Performs other related duties as assigned.

Position is a position of trust. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12866032