Corrections Specialist Assistant-Resolutions

Full Job Description

Requirements

• Provide clerical support for the Resolution Program which includes two Correctional Specialist 2's
  (Resolution Specialists)
• Facilitate, direct, and implement all aspects of the facility's Resolution Program (RP). Provide confidential administrative assistance to the Resolution Specialists.
• Implementing the program in accordance with DOC RP Manual, and Policy 550.100. Ensuring OMNI applications are updated in a timely manner and screens are closed out according to timelines.
• Providing the incarcerated individual population with relevant documentation, information, and access to the Resolution Program.
• Collecting all complaints, in accordance with policy, from the facility Resolution boxes. Scanning appropriate resolution documentation into OnBase in a timely manner and using the appropriate applications.
• Confirming all resolution documentation is accurate and filed for appropriate processing.
• Exercise independent decision-making authority and discretion to decide which work methods to use, tasks to perform, and procedures to follow to meet work objectives.
• Reviewing documents for compliance. Ensure timely interviews are conducted.
• Ensure that incarcerated individuals are interviewed at least once before the resolution request is submitted to Level Ill.
• Track all assigned reviews ensuring administrative responses are timely.
• Transcribe written resolution requests at all levels to appropriate form(s).
• Establish, manage, and maintain electronic correspondence with staff and incarcerated individuals.
• Provide and prepare documentation for Public Disclosure Requests to include but not limited to: Searching databases for relevant documents pertaining to the Public Disclosure Requests within the specified time frames.
• Analyzing resolution data, reviewing trends within the facility in a timely manner.
• Assist with training of reviewing staff, as needed.
• Record Keeping.
• Establish and/or maintain complex and/or manual file systems or data base files.
• Access and retrieve files from databases as needed for the resolution process and/or to assist the Resolution Specialists.
• Develop and/or maintain specialized tracking systems, as required, to keep Resolution Specialists aware of all timelines and status of resolutions processed through the Resolution Department.
• In support of Resolution Specialists serve as liaison to various staff interacting with the Resolution Program.
• Assist Resolution Specialists with data entry, printing and scanning documents, and other routine support duties as assigned by supervisor.

Qualifications

• High School Diploma or equivalent
• Four years' experience in a correctional field office or institution, (two years of which must be in a senior clerical position or higher).

• Bachelor's Degree

Additional Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

Please include a minimum of three (3) professional references with your application.

A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation fromwww.wes.organdwww.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visitwww.uscis.gov.

Telework Details

This position may be allocated for telework.

Work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the 'Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email:DOCCRCCHRLocal@doc1.wa.gov, or call us at 509-543-5800. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.