Corrections Program Supervisor

Full Job Description

ABOUT THE POSITION: Individuals in this classification may be assigned to work in any of the following three facilities: King County Correctional Facility - Downtown Seattle, Maleng Regional Justice Center - Kent, or the Yesler Building - Downtown Seattle

Specific areas of the facilities include:
(1) Community Corrections Division Intake Services Unit (Seattle and Kent);
(2) KCCF and MRJC Resident Management (Classification) Services (Seattle and Kent);
(3) Community Corrections Division Electronic Home Detention (Seattle);
(4) Community Corrections Division Community Center for Alternative Programs (Seattle);
(5) Resident Programs (Seattle and Kent).

Assignments are based on staffing needs of the department and subject to collective bargaining bid processes. Responsibilities will include supervising section staff, overseeing daily functions, and identifying and resolving issues or problems as they arise. Will be responsible for maintaining current working knowledge of procedures related to assigned section. May serve as backup as needed to other sections.

As a Corrections Program Supervisor you must be able to relate well with all kinds of people, build constructive and effective relationships and have strong interpersonal skills. You must be comfortable delegating both routine and important tasks and decisions to direct reports and treat co-workers and subordinates equitably. The ideal Corrections Program Supervisor will have a strong knowledge base in the area in which the supervisor is assigned (Intake Services, Electronic Home Detention, Community Center for Alternative Programs (CCAP), and/or Classifications). Additionally, they must be able to organize people and activities effectively and be comfortable leading and making tough decisions.

This position will fill the immediate vacancy in the Intake Services Unit. This recruitment will create an eligibility list which may be used to fill future Career Service, Term Limited Temporary or Special Duty Assignment Corrections Program Supervisor vacancies over the next 12-months or until the eligibility list is exhausted.

ABOUT THE DEPARTMENT: The Department of Adult and Juvenile Detention (DAJD) is a professional and nationally recognized organization that supports safe, vibrant, and healthy communities in partnership with other criminal justice and human service agencies. DAJD operates the largest county jail in the State of Washington, housing an average daily population of more than 1400 inmates.

DEPARTMENT'S MISSION: The DAJD contributes to the public safety of the citizens of King County and Washington State by operating safe, secure, and humane detention facilities and community corrections programs, in an innovative and cost-effective manner.

Requirements

Areas of assignment may include the following:
Community Corrections Division Intake Services Unit (Seattle and Kent); KCCF and MRJC Resident Management (Classification) Services (Seattle and Kent); Community Corrections Division Electronic Home Detention (Seattle); Community Corrections Division Community Center for Alternative Programs (Seattle); or Resident Programs (Seattle and Kent).

The current opening will supervise the Community Corrections Division Intake Services Unit (Seattle and Kent).

Essential functions include, but are not limited to:

STAFFING/SUPERVISION

• Successfully supervise section staff, oversee daily operations, and identify and resolve issues or problems as they arise;
• Assess workload to determine priorities based upon staffing levels and work volume; Monitor staff performance and quality of work; counsel employees who are either not meeting performance levels or are having difficulty meeting position requirements or experiencing problems with co-workers; hold staff accountable.
• Develop and implement employee schedules, resolve scheduling conflicts as needed, and coordinate the bidding process for shift assignments as needed.
• Determine training needs, curricula, and course materials; schedule and facilitate staff training. Provide ongoing training and coaching to line staff.

Work with staff to manage courts, community, and inmate concerns. The type and level of interaction depend on the section to which the supervisor is assigned.

For example, the EHD Supervisor manages all Disciplinary Hearings, coordinates inmate movement into the programs, and responds to community concerns.

The Intake Services Unit Supervisor has a high level of communication with the Courts.

The Inmate Management Services Supervisor handles inmate grievances and has a high level of communication with jail staff.

Manage and ensure diversity, equity, and social justice are incorporated at all levels of the division

PROGRAM MANAGEMENT

• Develop and write section policies and procedures; provide input and participate in the development of program and department policies and procedures;
• Ensure section/unit compliance with related program policies/procedures and operations/court mandates/requirements;
• Identify, document, address, and resolve operational problems/issues; and
• Act as liaison between the section/program and other entities including other DAJD divisions/sections, courts, corrections/law enforcement staff, the public, and third-party vendors.
• Oversee the final implementation of the Risk Tool.
RESEARCH/ANALYSIS AND TECHNICAL KNOWLEDGE
• Maintain statistical data, conduct studies, and perform research/analysis;
• Maintain current working knowledge of the criminal justice system and a wide variety of electronic/computerized databases to access court and criminal history information; and Maintain current working knowledge of jail population and resident management, resident classification and housing assignments, caseload management, court documents, and program processing.
• Ability to apply the Risk Need principle when recommending a course of action to judges for resident programming needs.
Backfill for other supervisors within respective unit/division, and may serve as backup to line staff as needed. Participate and provide input into the hiring/selection process. Perform other duties as assigned within the area and scope of responsibility.

Qualifications

MINIMUM QUALIFICATINS:
• Three years (36 months) as a regular full-time DAJD employee in one of the following areas of responsibility: Casework/case management, inmate/detainee or client assessment, screening, classification or other types of evaluation;
• Or, Bachelor's degree in public administration, social work, or related field and two years experience in a criminal justice program, preferably within a community corrections operation;
• Or, equivalent combination of education and related experience. Related experience will substitute for education on a year-for-year basis (i.e., six years directly related experience would be equivalent to a bachelor's degree and two years experience).
• Knowledge of jail population and resident management, resident classification and housing assignments, and/or caseload management.
• Knowledge of court documents and program processing. Knowledge of information gathering.
• Proficiency using Outlook and Microsoft Word.

MOST COMPETITIVE CANDIDATES WILL POSSESS:
• Prior supervisory experience;
• Experience in Intake Management, Electronic Home Detention, or Classifications;
• Ability to supervise section staff, demonstrated problem-solving skills, and ability to manage complex projects;
• Excellent program development/ management skills;
• Ability to interpret and apply governing rules and regulations;
• Working knowledge of the Risk Needs Responsivity (RNR) principle and how it is applied to inmates for programming;
• Familiar with Community Corrections Division programs and enrollment pathways;
• Experience in Motivational Interviewing. Experience in Behavioral Health Programming;
• Demonstrated experience keeping confidentiality and maintaining personal integrity;
• Demonstrated ability to gain and maintain the trust of staff and the public and be dependable;
• Demonstrated experience prioritizing multiple tasks;
• Demonstrated ability to communicate effectively with a diverse population of internal and external stakeholders;
• Demonstrated experience providing excellent customer service;
• Ability to make timely decisions with limited resources and, at times, limited information;
• Ability to provide direction during crisis and successfully manage conflict while maintaining composure.

DESIRED: This position may be eligible for additional bilingual premium pay above the base salary.

Desired languages currently include Spanish, Chinese, Vietnamese, Russian and Somali, but may be subject to change.

To qualify for a bilingual pay premium applicants must demonstrate sufficient language proficiency.




Additional Information

SPECIAL REQUIREMENTS: Finalist selected for this position may be required to successfully complete additional background investigation processes as applicable, including personnel file and disciplinary file review for current or previously employed King County employees.

UNION MEMBERSHIP: This position is represented by Public Safety Employees Union, DAJD Management.

SELECTION PROCESS: Initial screening will be based upon a review of application materials. The employment history detailed in your application materials must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review/selection process.

Candidates determined to be most competitive based upon the initial application review will proceed to the oral board, which may include a computer skills assessment in a written exercise to determine candidates writing skills and computer proficiency.

WHO MAY APPLY: This opportunity is open to all qualified candidates. Applicants requesting Veteran's Preference must provide a copy of their DD-214, a scanned copy (.pdf format) will suffice for this purpose.

HOW TO APPLY: Completion of the entire King County application and supplemental questionnaire is required. Resumes or letters of interest alone will not substitute for full application. Online applications are preferred. To apply, to http://www.kingcounty.gov/jobs. For assistance with the online application process, please contact NEOGov Customer Support toll free at: 1-877-204-4442 (Governmentjobs.com customer support).

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

WORK LOCATION: Position may be assigned to work locations in Downtown Seattle and Kent, WA.

WORK SCHEDULE: The current opening is for a 40-hour work week. Candidates are required to be available to work days Monday through Sunday. Schedule assignments are subject to the staffing needs of the department.

DEPARTMENT CONTACT: Questions regarding this announcement or position may be directed to: Jennifer Eugene. Human Resources Analyst; Phone number: 206-263-2379; or via e-mail to Jennifer.Eugene@kingcounty.gov

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