COMMUNITY RELATIONS OFFICER

Full Job Description

UNCLASSIFIED POSITION

Minimum Qualifications:

Bachelor’s degree in public relations, public policy or a related field required; supplemented by three years of experience in community outreach, event coordination or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: Must possess and maintain a valid Georgia driver’s license.

Specific Knowledge, Skills, or Abilities: Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.

Requirements

Purpose of Classification:

The purpose of this position is to plan and execute Fulton County community outreach programs and events, to coordinate the participation of multiple departments, and to ensure compliance with Fulton County policies, procedures and best practices. This classification is distinguished from Community Relations Coordinator in that incumbents in this classification coordinates strategic planning and external representation for community engagements.

Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Plans and executes major internal and external programs, meetings and events to highlight Fulton County policies and initiatives. Based on knowledge of best practices in community outreach, assess the needs of internal partners. Review and assess existing plans. Develop short-range and long-range goals for community outreach. Develop recommendations for special events and activities to achieve those goals. Develop and manage timelines and budgets for internal and external programs, meetings and events. Develop and execute promotional campaigns. Serves as liaison for safety and Americans with Disabilities Act accessibility of internal and external meetings, programs and events. Receives input and troubleshoots and resolves issues in collaboration with other partners.

Serves as liaison community event requests. Interprets established policies, guidelines and criteria to and evaluates requests. Communicate with internal and external stakeholders. Assess needs for programs, meetings and events and develop plans including timelines, budgets, and logistics. Advise management on best practices in community outreach and event planning
Organize planning meetings with key partners to review plans.

Establish and maintain relationships with vendors. Secure quotes for services and make recommendations for vendors to execute meetings, events, and programs. Interface with departmental management to provide recommendations.

Prepare documentation for Fulton County meetings, programs and events for employees and the public, including forms, agreements, layouts, checklists, reports, and briefs. Maintain records of Fulton County programs and events.

Operates or uses various equipment and supplies in order to complete work assignments, operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Communicates with officials, supervisor, department directors, other employees, third party service contractors, non- profit agencies, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Additional Functions:

Performs other related duties as required.

Qualifications

Performance Aptitudes:

Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction: Requires the ability to work with and apply principles of persuasion and/or influence over others to coordinate programs or activities of a project, and resolve typical problems associated with the responsibilities of the job.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

Additional Information

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.