Clerical Supervisor 2

Full Job Description

NOTE: This posting will close on February 21, 2026 or after 50 applications are received, whichever occurs first.

Elevate your career with a vital leadership role at the Bureau of Driver Licensing, where your expertise can directly enhance public safety and organizational excellence. We are currently seeking a Clerical Supervisor 2 to direct operations within the Medical Unit, a critical division responsible for evaluating driver fitness through the assessment of reports submitted by medical professionals, law enforcement, and concerned citizens. In this role, you will ensure that all documentation is meticulously audited against regulatory standards to determine the most appropriate actions regarding individual driving privileges. If you are a detail-oriented leader dedicated to upholding the integrity of our roadways, we invite you to submit your application and join our mission-driven team!

Requirements

In this position, you will be responsible for the strategic oversight and administration of the planning, direction, and coordination of activities essential to the medical review of driver qualifications through the Medical Unit's licensing systems. Your role will involve the direct supervision of clerical staff, facilitated through regular group and individual meetings, alongside the meticulous management of customer discrepancy transactions, correspondence, and bureau medical files. You will be responsible for ensuring strict adherence to financial protocols, including the daily reconciliation and deposit of cash drawer funds. Additionally, you will serve as a central liaison for the Office of Chief Counsel, messenger services, Pennsylvania Department of Transportation Driver License Examiners, law enforcement, and legislative aides, while conducting critical research into serious injury or fatality reports to provide detailed case analysis to senior management.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Supervisor 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year as a Clerical Assistant 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Two years as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• An equivalent combination of experience and training.

Additional Requirement:

• You must be able to perform essential job functions.

Legal Requirement:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.