Clerical Assistant 3 - Bureau of Motor Vehicles

Full Job Description

NOTE: This posting will close on APRIL 10, 2026 or after 50 applications are received, whichever occurs first.

Step into a role where your administrative talent truly shines. As a Clerical Assistant 3 with the Department of Transportation’s Bureau of Motor Vehicles, you will be at the heart of public service, guiding customers, reviewing essential documentation, and ensuring the smooth processing of motor vehicle and driver licensing applications. If precision, professionalism, and teamwork are your strengths, this is your moment to advance your career in a meaningful way. Take the next step and apply today to make a lasting impact in a fast-paced, mission-driven environment.

Requirements

In this role, you will apply a thorough understanding of the Motor Vehicle Code and Department of Transportation regulations to accurately review and process a wide range of driver licensing and motor vehicle applications. Using a personal computer, you will handle transactions such as renewing or replacing driver licenses and photo identification cards, updating commercial driver medical certifications, processing restorations, and fulfilling requests for paid driver information, including resolving bad check and refund cases.

Your responsibilities will also include reviewing and processing vehicle ownership and registration applications for both in-state and out-of-state transactions. This involves issuing standard and specialty registration plates, managing requests related to imported or exported vehicles, correcting odometer readings, processing salvage titles, and completing registration renewals. Additional duties include updating or replacing credentials, recording or removing lienholder information, processing weight changes, restoring suspended registrations, issuing disability parking placards, and creating records for returned registration plates.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 80 hours bi-weekly
• Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 30-minute lunch.
• Overtime available after training is complete. Mandatory overtime may apply.
• May be required to work when a full day and/or partial-day office closing is authorized. This includes situations such as early dismissals due to severe weather conditions, the day before holidays, and special holiday closures.

• Telework: You will not have the option to telework in this position.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
  

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Additional Requirements:

• You must be able to perform essential job functions.

Legal Requirements:

• This position requires the selected candidate to undergo and pass a Fingerprint and Name-Based Criminal History Check prior to employment.

In accordance with the seniority provisions of the applicable collective bargaining agreement, this position was previously posted for seniority candidates. Since there were no seniority candidates, it is now open to all applicants.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.