Clerical Assistant 2

Full Job Description

The Bureau of Motor Vehicles is hiring a Clerical Assistant 2 responsible for examining and data entering temporary tag applications received from the public (dealers, messengers, etc.) or through the mail process. The employee must determine the required fee and documents have been received and must select and pack temporary tag orders for counter customers.

If this sounds interesting to you, apply today!

Requirements

The Clerical Assistant 2 will provide clerical support services to the entire dealer unit by answering questions for dealers, abandoned vehicle unit. Understanding and following oral and written instructions, along with face to face and via telephone with the public, dealers, and messengers. Other responsibilities include managing temporary tag inventory for business partners and Penndot issuing locations using the Centric inventory system along with DAS. Responsible for processing returns, credit, & refunds for temporary tags that have been returned by Agents and transfers them to various Penndot issuing locations. Monitors, adjusts & replenishes temporary tag inventory levels of various Penndot issuing locations. Monitors and adjusts temporary tag levels of Agents as needed. Reviews and processes requests for credit or replacement of temporary tags for Agents. Identifies customer’s Responsibilities include managing temporary tag inventory for business partners and Penndot issuing locations using the. Centric inventory system. Responsible for processing returns, credit & refunds for temporary tags returned by out of business Agents. Maintains an inventory of unused temporary tags that have been returned by needs, and interprets the Motor Vehicle Code, policies, and procedures to the customer’s level of comprehension. Explains policy and procedure in such a manner that the customer is confident of directions given. Alerts management to errors occurring in work processing and determines appropriate training requirements.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 40 hours per week.
• Work hours are 6:45 AM to 3:15 PM, with a 30-minute lunch.
• Telework: You will not have the option to telework in this position.
• Salary: Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $38,515 (before taxes).
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS
Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (commonwealth title); or
• Graduation from high school; or
• An equivalent combination of experience and training.
  
  

Additional Requirements:

• You must be able to perform essential job functions.
  
  

This position is subject to the provisions of a collective bargaining agreement or memorandum or understanding. If no applicable union-covered bidders apply, other applicants will be considered.Permanent full time Clerical Assistant 2s can be considered for lateral transfer.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.
  
  

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).
  
  

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.