Center Director

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S.

Customs and Border Protection, Office of Field Operations, Atlanta Field Operations, Centers of Excellence & Expertise, Consumer Products & Mass Merchandising, located in East Point, GA.

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Interpreting of CBP laws, regulations, and precedents, as well as Office of Field Operations policies and procedures concerning the import and export of merchandise and cargo to the U.S.

(including characteristics of items imported/exported to determine or verify classification, value, and property of transport) for processing and control of cargo.

Acting as a CBP liaison with Congress, the trade community, and various outside review groups to accomplish CBP trade goals of effective commercial targeting, coordination with international partners and other agencies, partnerships with the importing community and trade associations, risk-based approaches to identifying and addressing trade issues.

Supervising substantial coordination and integration of several professional, scientific, technical, or administrative work assignments, projects, or program segments within the Office of Field Operations (OFO), Center of Excellence and Expertise (Centers).

Developing and long-range planning of national policies and processing strategic goals and objectives to align with national trade executives, industry stakeholders, Partner Government Agency's (PGAs), and other internal/external stakeholders to build and foster partnership programs.

Directing, planning and execution of assignments, projects, studies, or investigations intended to explore and resolve major operational and law enforcement problems, or to develop, improve, or install new procedures.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 01/16/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible.

View information about CTAP eligibility on OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. Major Duties:

This position starts at a salary of $156,451.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10). The incumbent of this position directs and manages all activities within a Center.

Centers direct the execution of national trade policy and trade program functions of CBP, fostering management by account, and providing uniformity and clarity for the development of CCBP's national trade strategy.

Typical work assignments include: Managing organizational changes and directing the oversight of operational and tactical trade responsibilities within a center.

Coordinating with senior level law enforcement managers to manage and approve significant enforcement actions, including criminal investigations and prosecutions.

Ensuring Implementation of a comprehensive, nationwide risk segmentation strategy to improve the facilitation and increase the flow of trusted traffic for legitimate trade within an assigned industry and endure that enforcement activities are focused on high-risk shipments.

Responsible for overall management of the goals and objectives for supervisors and managers of subordinate employees.

Planning work to be accomplished by subordinates, sets and adjusts priorities, level of difficulty, and capabilities of employees.

Developing employee performance standards and making formal and informal appraisal of work, giving advice, counsel and/or instructions to employees as required.

GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table.

Some positions fall under a special pay rate depending on the series, grade level and location of the position. Please visit this link to view special pay rate charts.