Business Systems Analyst

Full Job Description

The PeopleSoft team plays a critical role in supporting King County’s workforce by implementing labor contracts, providing technical user support, and delivering system modifications and enhancements to the PeopleSoft Human Resources system.

As a Business Systems Analyst, you will lead the delivery of complex, high-visibility initiatives.

This role demands strong requirements-gathering expertise and a results-driven mindset to ensure solution-oriented outcomes.

You will manage and guide projects while collaborating closely with cross-functional teams to achieve successful results. Experience with PeopleSoft HR systems is highly preferred.

ABOUT THE BUSINESS RESOURCE CENTER OVERVIEW The BRC oversees King County’s business systems, which include applications, infrastructure, software, and vendor relationships. The team also supports business processes, system governance, and work prioritization to effectively serve county agencies.

BRC Director’s Office: This team provides guidance to the BRC and advises county leaders on strategies to enhance the county’s ERP business systems.

They also manage the day-to-day operations of the BRC in support of continuous improvement and a cohesive team approach to govern, manage and support the county’s ERP systems.

BI Insights Team: This team specializes in developing and managing business intelligence analytics across our suite of Oracle ERP applications and SAP Concur.

This team also collaborates and works closely with our business partners and county departments to deliver meaningful analytics in support of county business operations.

The team is committed to expanding the use of analytics tools and enhancing ERP data governance across the county.

Financials and Procurement Team: This team specializes in Oracle EBS Financials and Procurement, Oracle Procurement Cloud and Supplier Cloud, and SAP Concur travel systems.

The team collaborates with our business partners and county departments to deliver finance, procurement, travel expense and treasury services across all county business operations.

HR and Payroll System Team: This team specializes in PeopleSoft HR, payroll, and retirement systems, collaborating with our business partners and county departments to deliver HR, benefits, time and labor, and payroll services across all county business operations.

Shared Services Team: This team specializes in training, change management, and help desk support, along with system security, administration, and licensing.

There is also a highly skilled and technical team of DBAs who manage day to day running and performance of the systems in Oracle Cloud Infrastructure as well as coordination of system updates and patches.

What people have said about working in the Business Resource Center.

"The Business Resource Center provides an environment with highly diverse work groups and business partners, offering opportunities for professional growth and challenges, learning new skills and the latest technology and applications."

"Employee ideas and contributions are highly valued and supported by supervisors and managers, and employees are able to offer solutions to issues that can be brought before business partners and stakeholders."

"Employees have the freedom to manage their own workload, which is both challenging and rewarding. Work involves not only resolving issues and finding the root cause of problems, but also interacting directly with business partners and experiencing the positive feedback of their appreciation."

"The job is constantly evolving, providing new professional challenges and opportunities for growth, and this comes with a supportive environment with others around you who are rooting for your success as much as their own."

Requirements

SCOPE OF JOB DUTIES: To be considered for this opportunity, you must at a minimum, demonstrate the knowledge, skill, and ability to:

• Translating labor contract language into actionable PeopleSoft implementation requirements.
• Perform system configurations and execute data changes to ensure accuracy and compliance.
• Provide comprehensive system and technical user support for the PeopleSoft HR environment.
• Assess the impact of system changes on downstream business processes and operations.
• Lead and facilitate group discussions to identify customer issues and develop solutions that align with business needs.
• Develop detailed requirement specifications and test plans for complex system projects.
• Conduct thorough functional testing using industry best-practice methodologies.
• Diagnose and resolve production issues by identifying root causes and implementing effective solutions.

Qualifications

WE ARE LOOKING FOR CANDIDATES WHO HAVE:

• Exceptional analytical skills with the ability to interpret and manage large volumes of employee data.
• A strong aptitude for quickly understanding complex business processes.
• Comprehensive knowledge of Human Resources system processes and functionality.
• Excellent written and verbal communication skills to collaborate effectively with diverse stakeholders.
• A proven ability to design and implement solutions for application modifications, interfaces, and reports.
• A proactive mindset with a strong sense of initiative, supporting teammates and ensuring successful project completion.
• Ability to work independently and collaboratively within a team setting.
• Equivalent combination of education and experience that demonstrates the skills, knowledge, and abilities required to perform the work successfully

PREFERED SKILLS:

• An understanding of King County business processes and how enterprise systems support them.
• A customer-focused approach, fostering positive relationships with agencies and staff.
• The ability to adapt and remain flexible in a dynamic, multifaceted work environment.
• Strong interpersonal skills to engage and build relationships with individuals from diverse cultures and socio-economic backgrounds.
• Demonstrated proficiency providing system analyst support for PeopleSoft or a comparable Human Resources/Payroll system; or equivalent experience.

Additional Information

SUPPLEMENTAL INFORMATION:

• The successful candidate will be required to pass a thorough background and reference check.

Are you ready to APPLY?

The recruitment for this position is open to all candidates. A completed King County Application is required. We highly recommend that you also provide a resume and cover letter. If you have any questions, please contact Brittney Marzest, Senior Talent Advisor by e-mail at bmarzest@kingcounty.gov

This recruitment is an effort to fill our immediate vacancies as well as create a hire list that will be used for any positions that become vacant within the next 6 months, including additional Term Limited Temporary (TLT) and Career Service (CS) positions.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.