Assistant Housing Manager - Fisher House

Full Job Description

A Fisher House is a "home away from home" for families and caregivers of Veterans and service members receiving treatment at major military and VA medical facilities.

VA Fisher House accommodations are provided at no cost to guests and located within walking distance of the treatment facility.

VA Fisher Houses provide temporary accommodations at no cost for Veterans, service members, their families, and caregivers while receiving treatment through the Hershel "Woody" Williams VA Medical center.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/09/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: formulation, planning, and execution of an operating budget; reviewing and monitoring expenditures; estimating costs, developing, and managing an annual budget; managing fund control points; data analysis and preparation of various reports; managing financial, operational and managerial processes; coordinating documentation and clinical application support for referrals; running and analyzing reports from a variety of applications; knowledge and understanding of appropriated and non-appropriated accounts.

OR, Education: Applicants may substitute education for the required experience.

To qualify based on education for this grade level you must have successfully completed a Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree that demonstrates the competencies necessary to do the work of this position.

NOTE: Transcripts must be submitted with application. Education cannot be credited without documentation. OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of specialized experience and education beyond beyond the first year or 18 semester hours.

NOTE: If using education combined with specialized experience to qualify, a copy of your transcript is required.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: Work is generally sedentary; however, it requires a fair amount of standing, walking, walking up and down steps, and bending.

The Housing Manager may be required to approximately lift 25-50 lbs.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

The Assistant Housing Manager assists the Fisher House Manager with on-site management, planning, operation coordination of the Fisher House Program.

Major Duties include, but are not limited to: Provides support to community, guest, patient, military liaison and clinical staff inquiries regarding policies, procedures, and standards.

Coordinates Fisher House events and supply management, which requires knowledge and understanding of appropriated and non-appropriated accounts, to include general post funds.

Applies knowledge of appropriated and non-appropriated accounts to secure needed items and supplies.

Works with management on bids and contract requests for refurbishment budgets provided by the Fisher House foundation. Prepares and plans various programs and activities in support of the guests.

Updates and maintains all established files, daily logs to include equipment and supplies. Assess and handle urgent situations and take appropriate actions as needed.

Monitors cleanliness and safety of the facility through daily observation of communal living areas as directed, guest room checks as needed. Prepares and tracks work orders for the facility.

Extracts, summarizes and compiles information and assist in the development of resource materials to promote program awareness among Veterans and their families, as well as the general population.

Assists with the financial and managerial processes involved with the Fisher House program. Assists with building and managing workforce based program goals, budget considerations, and staffing needs.

Develops and manages long and short range Fisher House budgets, including costs of daily operations, maintenance and periodic refurbishments.

Reviews current expenditures of operations and maintenance functions, estimating cost, developing and managing the annual budget.

Maintains database to ensure accuracy of currently lodged guests, upcoming departures and needs for extension, cancellations and re-bookings, daily room availability, and all projected lodging needs.

Work Schedule: Monday-Friday,8:00am-4:30pm Compressed/Flexible: May be offered. Telework: This position may be authorized for Ad-Hoc telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Assistant Housing Manager - Fisher House/PD200270 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Required