Assistant Canteen Chief - Philadelphia PA
Veterans Health Administration
FreshPosted Feb 26
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Posted: February 26, 2026 (0 days ago)
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Assistant Canteen Chief - Indianapolis IN
Veterans Health Administration
Department of Veterans Affairs
Location
Indianapolis, Indiana
Salary
$56,405 - $56,405
per year
Type
Full-Time
More Management & Supervision jobs →Closes
March 6, 2026More VA jobs →
Job Description
Summary
This job involves managing the daily operations of food and retail services in a VA Medical Center canteen, focusing on leading a team, ensuring great customer service for veterans and visitors, and keeping everything running smoothly and safely.
It's a hands-on role that supports the canteen chief in handling sales, staff training, and promotions to boost profits.
A good fit would be someone with experience in food service or retail management who enjoys building teams and prioritizing hospitality in a fast-paced setting.
Key Requirements
- 1-2 years of direct food service and/or retail management experience
- Proven ability to build sales, increase profits, and develop staff
- Hands-on leadership with strong focus on customer service and hospitality
- Proficiency in Microsoft Office (Word, Excel) and POS systems
- ServSafe certification (or obtain within 90 days of hire)
- Current, valid REAL ID required
- Experience in inventory control, labor costs, and budget management
Full Job Description
Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career!
With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our LOCATION VA Medical Center Canteen.
Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
QUALIFICATION REQUIREMENTS: Management Experience: Minimum of 1-2 years of direct food service and/or retail management experience.
Proven track record of building sales, increasing profits, and developing staff. Leadership & Service Focus: Hands-on leadership style with a strong emphasis on customer service and hospitality.
Technical Skills: Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems.
Certifications & Credentials: ServSafe certification required (or must be obtained within 90 days of hire). A current, valid REAL ID is required to work with the Veterans Canteen Service.
Major Duties:
DUTIES: Duties include, but are not limited to the following: Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.
Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team.
Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.
Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.
Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards.
Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.
Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales.
Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.
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