Assistant Canteen Chief - Indianapolis IN
Veterans Health Administration
Posted: February 26, 2026 (0 days ago)
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Veterans Health Administration
Department of Veterans Affairs
Location
Philadelphia, Pennsylvania
Salary
$61,580 - $61,580
per year
Type
Full-Time
More Management & Supervision jobs →Closes
This job involves overseeing the daily operations of food and retail services in a VA Medical Center canteen, including managing staff, ensuring top-notch customer service for veterans and visitors, and handling tasks like inventory and promotions to boost sales and efficiency.
It's ideal for someone with hands-on experience in food service or retail management who enjoys leading teams and prioritizing hospitality in a fast-paced setting.
A good fit would be a motivated leader passionate about supporting veterans and their families while maintaining high standards of safety and quality.
Are you seeking a better work-life balance? Join an exceptional organization that prioritizes Veterans for an outstanding career!
With over 78 years of serving our nation's Veterans, the Veterans Canteen Service (VCS) is currently seeking a dynamic General Manager for our LOCATION VA Medical Center Canteen.
Join our fast-paced environment if you have a passion for our Veterans and their families, along with prior multi-unit experience.
QUALIFICATION REQUIREMENTS: Management Experience: Minimum of 1-2 years of direct food service and/or retail management experience.
Proven track record of building sales, increasing profits, and developing staff. Leadership & Service Focus: Hands-on leadership style with a strong emphasis on customer service and hospitality.
Technical Skills: Proficient in Microsoft Office applications (Word, Excel, etc.) and experienced with POS systems.
Certifications & Credentials: ServSafe certification required (or must be obtained within 90 days of hire). A current, valid REAL ID is required to work with the Veterans Canteen Service.
Major Duties:
DUTIES: Duties include, but are not limited to the following: Operations Leadership: Support the daily operations of the Patriot Café, Patriot Retail, and/or Patriot Brew within the VA Medical Center.
Team Supervision & Development: Supervise, train, and support assigned personnel to build a motivated, high-performing team.
Customer Experience Excellence: Deliver and promote outstanding customer service standards to create a welcoming environment for Veterans, staff, and visitors.
Food Safety & Quality Assurance: Ensure food quality, sanitation, cleanliness, and product availability to maintain high safety and service standards.
Regulatory & Standards Compliance: Reinforce consistent adherence to established operational policies, procedures, and quality standards.
Financial & Resource Management: Assist in managing inventory control, labor costs, and budget performance to optimize efficiency and profitability.
Marketing & Promotions: Develop and implement local promotional programs to increase engagement and drive sales.
Leadership Accountability: Report directly to the Canteen Chief, providing updates on operations, performance, and compliance.
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