Agency Learning Section Chief (Human Resource Analyst 4)

Full Job Description

Are you interested in driving innovative learning strategies, empowering teams, and championing a culture of continuous growth across organizations? The Bureau of Talent Planning & Development, Agency Learning Division is searching for a Section Chief to supervise a team responsible for providing a full range of instructional design and facilitation services to customers. In this role, you will have the opportunity to partner with agency leaders to create a talent development strategy, tailor learning solutions, deliver training and development programs, and evaluate solution effectiveness. Apply now to play a pivotal role in shaping the future of workforce development!

Requirements

As an Agency Learning Section Chief, you will lead and supervise a team of professional trainers delivering comprehensive learning and development services to assigned agencies.

You will be responsible for conducting independent training needs analyses using consultations, surveys, focus groups, interviews, and data review, to identify competency gaps and align learning strategies with agency goals and business outcomes.

Work involves designing, developing, and delivering customized training programs using adult learning principles, including instructor-led and virtual formats, as well as creating supporting materials such as objectives, presentations, guides, and participant resources.

You will also have the opportunity to serve as a key consultant on training solutions, including out-service opportunities, and collaborate with agency training offices and internal partners to ensure a coordinated, enterprise-wide approach.

Additional responsibilities include:

• Evaluating training effectiveness through pilots, feedback, and course assessments
• Partnering with agencies to develop annual training plans that outline learning priorities, schedules, resources, and evaluation methods
• Ensuring vendors are in compliance with contract requirements
• Overseeing administrative and operational aspects of training programs
• Promoting high-quality customer service and continuous improvement in learning initiatives

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch. Work schedule may be negotiable. AWS (alternate work schedule) by be available upon successful completion of a probationary period.

Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week.

In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania.

If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

Qualifications

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Human Resource Analyst 3 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of analytical experience that includes three years of professional human resource experience, and a bachelor’s degree; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires possession of a current driver's license which is not under suspension.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position.

Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

All application materials and interview responses must reflect the applicant’s own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.

The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

All diverse candidates are encouraged to apply.

Additional Information

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.