Administrative Support Specialist

Full Job Description

The position is located in the Office of the Chief of Staff, Administrative Division.

The incumbent provides administrative support to the immediate offices of the Directors of the PFPA and serves as the subject matter expert for agency correspondence control and processes.

Additional Condition of Employment This position is designated as a Testing Designated Position (TDP) under the civilian drug-testing program.

As a mandatory requirement for employment in this TDP, the incumbent is to (a) refrain from the use of illegal drugs and (b) if required, submit to urinalysis testing.

The selectee must sign statements acknowledging the position is identified as a TDP. The employee assigned to this position is designated as a MISSION ESSENTIAL EMPLOYEE.

Mission essential employees may be required to report for, or remain at, work in dismissal or closure situations due to adverse weather conditions, natural disasters, or other emergency situations ( e.g., building closure due to power outage) causing disruptions of government operations, and are required to maintain contact with their supervisor during any dismissal or closure situation unless specifically excused by their supervisor.

In order to qualify for this position, you must meet the requirements described below.

You may qualify at the GS-11 level, if you fulfill the following qualification requirement: One year of specialized experience equivalent to the GS-09 grade level in the Federal service (experience may have been gained in the private sector) that demonstrates your ability to: 1) Supporting and applying the policies, procedures, processes, and regulatory guidelines of the day-to-day administrative support operational functions; 2) Understanding and applying the travel system programs; and 3) Analyzing and evaluating qualitative and quantitative administrative workflow processes associated with training and other programs.

OR Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M, if related.

(NOTE: You must attach a copy of your transcripts for verification.) OR A combination of specialized experience and education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

You will receive credit for all qualifying experience, including volunteer experience.

All qualifications and education requirements must be met by the closing date of this announcement and clearly documented in your resume. Your resume may not exceed two (2) pages.

For qualifications determinations, it is recommended that applicants include their months and hours worked per week for each employment listed on their resume.

If a determination is not able to be made about the duration of your creditable experience for qualification requirements, you will be removed from consideration.

Read more about what should I include in my federal resume at https://help.usajobs.gov/faq/application/documents/resume/what-to-include ACTIVE DUTY SERVICE MEMBERS: Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, as part of their application package, a "certification" of active service in lieu of a DD-214, indicating the service member is otherwise eligible and will be discharged or released within 120 days from the date of submission..

A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.

This "certification" must include your rank, dates of active duty service, type of discharge and character of service (i.e. honorable), and date any terminal leave will begin.

It must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters.

Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible".

Members may be appointed before the effective date of their military retirement/separation if they are on terminal leave.

Current or Former Political Appointees: Agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level.

If you are currently or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.

Time-in-grade requirements must be met by the closing date of this announcement and clearly documented in your resume. Major Duties:

Incumbent typical work assignments may include the following: Manages internal and external tasks utilizing the agency's primary tool, the Correspondence and Task Management System (CATMS).

Manages the day-to-day operations of the agency's travel programs, serving over 1000 users.

Independently analyzes and resolves complex and unconventional travel and payment problems, providing authoritative advice and guidance to travelers on entitlements for domestic and international travel.

Provides technical advice on administrative policies and communications. Executes final review of outgoing correspondence signed by the Directors to ensure packages are complete and accurate.

Conducts research, analyzes information, and prioritizes projects with guidance from Administrative Division Director, and/or the PFPA Chief of Staff.

Develops a range of administrative laws, policies, regulations, and precedents applicable to the administration of several programs including Congressional, Defense Privacy, and Freedom of Information.