Administrative Support Associate IV

Full Job Description

Job Description
The Administrative Support Associate IV position is assigned to the Housing and Community Development Division but will also support both the Business Services and Economic Development Divisions. This position will be responsible for a wide array of tasks related to office management, public engagement, and financial expenses.

Essential Duties

• Serves a primary customer service agent responsible for office walk-ins, the main phone line, and monitoring general e-mail inboxes.
• Oversee and maintain inventory of office supplies and promotional items.
• Develop regular supply order to maintain inventory or address sudden need.
• Maintain an inventory of all equipment and submit maintenance requests related to both the equipment and office spaces.
• Provide logistical and physical support for all public meetings and events.
• Attend all public meetings, log attendees, and complete meeting minutes.
• Coordinate with Division leadership to reserve meetings rooms.
• Provide financial support through the tracking and entering of expenses into the Oracle system.
• Maintain all physical records within the office space and complete annual reviews for disposition.
• Complete daily administrative tasks associated with coordinating mailings, monitoring customer interaction tracker, and checking messages.
• Perform all other duties as assigned by Division leadership.

Grade
The grade for this position is B25(1). Salary will be dependent on education and experience.

Effective 4/11/2023, this position is eligible for the Employee Referral Program.

Minimum Qualifications

• High School Diploma or G.E.D., AND
• Five years of administrative support or related office experience OR up to one year of specialized or technical training in administrative support or a related field; OR
  • An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
• Additional requirements such as management/supervisory experience, licenses, and/or certifications

Preferred Qualifications in addition to the above minimum qualifications

• Strong communication and interpersonal skills
• Ability to work collaboratively with diverse stakeholders
• Attention to detail and strong organizational skills

For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.

Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.

For more information about this department, please click here.

Qualifications

About Gwinnett County

Welcome to Gwinnett County Government

Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more

Careers with impact

Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities.

We are committed to hiring those who share our dedication to making life better for our residents and business owners.

The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.

Exceptional benefits

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more.

The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.

World-class community

More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.

Gwinnett County is an award-winning employer!

• Atlanta’s Healthiest Employer by Atlanta Business Chronicle
• Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
• Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!

VisionGwinnett is the preferred community where everyone thrives! MissionGwinnett proudly supports our vibrantly connected community by delivering superior services.

ValuesIntegrity: We believe in being honest, building trust, and having strong moral principles.Accountability: We believe in stewardship, transparency, and sustainability.Equity: We believe in fairness and respect for all.Inclusivity: We believe in engaging, embracing, and unifying our communities.Innovation: We believe in continual adaptation of technology, process, and experience.

Hiring ProcessGwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:

• Hiring Process
• FAQs

Gwinnett County is committed to creating a diverse workforce.

As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.