Administrative Support Assistant (CYS) (Developmental) NF-02/03

Full Job Description

Part-time position located at the US Army Garrison Miami Child Development Center. Eligible applicants who apply by March 5th may be sent first for consideration.

CYS Regular and FLEX employees (working a minimum of 15 hours) will receive a 100% discount on childcare for their first child and at least 25% for each additional child.

Hourly rate for the NF-02 will be $18.05 to $23.47. NF-03 will be $42,151 to $54,793 per year or $20.20 to $26.25 hourly. Pay is pro-rated based on hours worked. Resumes must be two pages (or less).

Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.

A qualified candidate must possess the following: NF-02 Qualifications: Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.

Experience using office automation to prepare documents, manage files, and maintain records.

Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, Power Point, and Outlook).

NF-03 Qualifications: Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.

Must possess experience demonstrating customer service and business communication skills.

Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.

Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, Power Point, Excel, and Outlook).

Experience entering and maintaining information into automated databases. At least 1 year experience equivalent to the next lower grade level NF-02.

Highly qualified candidates will submit resumes that reflect experience utilizing automated database systems (e.g. CYMS--Child and Youth Management System) for childcare operations.

Applicants that possess the highly qualified criteria may be sent first for consideration. Additional certificates will be sent at management's request.

Referrals and selections can be made at either grade. Major Duties:

• Receives children, youth, parents, and other visitors in a courteous and professional manner. Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility. Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database. Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events. Coordinates vacancies and reservations for the hourly care program as required.