Administrative Specialist II / Holly Hill Clinic (Orangeburg)

Full Job Description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community.

We are seeking an Administrative Specialist II for the Holly Hill Clinic who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness.

If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), (OAMHC) for the Holly Hill Clinic located at 1375 Gillway St., Holly Hill SC 29059

Under the direct supervision of the Program Coordinator II you will perform and assist with a wide range of OAMHC and its satellite offices advanced administrative duties to include, clerical, reporting, and Front Desk coverage.

Utilize OMH/OAMHC computer-based programs to complete assigned tasks (i.e. CIS, EHR, ETC.) Function in the full capacity of the OAMHC Administrative Pool.

Ensure other related OAMHC administrative responsibilities are smoothly operable.

Responsibilities for this Administrative Specialist II:

Perform all responsibilities as it relates to the daily operations of the Front Desk to include, routing incoming calls, appointment scheduling, and daily cash collections are accurate and reported correctly on the Center's F-9 Deposits to include the correct cost assignments.

Ensure all information and client information are collected and accurately updated.

Serve as Calhoun County Mental Health Center’s Primary Cashier ensuring Bank Deposits are deposited correctly according to OMH/OAMHC/CARF Policies and Procedures. As needed, assist with peer audits.

Schedule clinicians' and psychiatrists’ appointments ensuring they are entered into the system timely.

Serves at the full capacity of the OAMHC Administrative Pool and reports to the OAMHC Program Coordinator II.

Perform a wide variety of OAMHC Front desk duties and responsibilities to include OAMHC satellite offices when needed. Keep abreast of all administrative training required.

Ensure clients with past due accounts are collected as referred to OMH Fee Reduction Program. Serve as Lead Primary Cashier. Provide assistance to assigned cashiers.

Assist with Front Desk audits at all OAMHC locations for compliance with OMH DoFS Policies.

Ensure all administrative records and files within unit area are maintained at audit status in accordance with agency and center policies.

Ensure that all statistical information and data concerning area of responsibility is collected and available for management review.

Ensure Corporate Compliance and CARF Administrative related responsibilities are met according to OMH and OAMHC policies and procedures.

Monitor consumers Medicaid Transportation wait time. Print the clinic diagnosis codes reports weekly and ensure the clients’ financial updates are executed and completed timely.

Work closely with the Engagement Specialist to ensure clients are being re-scheduled for appointments. Submit supporting data.

Other duties as required include but not limited to, participation on special committees, task groups and other work assignments.

Requirements

• A high school diploma and two (2) years of clerical experience, or an associate degree in secretarial science or related field; or three (3) years clerical experience.

Qualifications

• Bilingual abilities in English and Spanish (or another language) are a plus.

Additional Information

Post hire, employees must:

• Have strong written and verbal communication skills.
• Be organized and work well with reports and data.
• Have strong customer service orientation when working with patients (i.e. engaging, compassionate, and positive attitude).
• Be able to exercise sound judgement and take initiative in performing daily responsibilities.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment.

Please complete the state application to include all current and previous work history and education.

A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Clickherefor additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available(S.C. Deferred Compensation)
• Retirement benefit choices *
  • State Retirement Plan(SCRS)
  • State Optional Retirement Program(State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.