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Posted: February 25, 2026 (0 days ago)

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Administrative Officer

Veterans Health Administration

Department of Veterans Affairs

Fresh

Location

Salary

$74,972 - $97,469

per year

Closes

March 10, 2026More VA jobs →

GS-11 Pay Grade

Base salary range: $62,107 - $80,737

Typical requirements: 1 year specialized experience at GS-10. Ph.D. or equivalent doctoral degree, or 3 years graduate study.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves supporting the mental health service at a veterans' hospital by handling administrative tasks like developing policies, managing office operations, and assisting with clinical functions.

It also requires knowledge of benefits, enrollments, and patient admissions in a medical setting.

A good fit would be someone with experience in healthcare administration, strong organizational skills, and the ability to communicate effectively in a professional environment.

Key Requirements

  • One year of specialized experience equivalent to GS-9 level, including policy development, implementation, and administrative issue resolution
  • Strong knowledge of facility operations and procedures, preferably in a medical or healthcare setting
  • Knowledge of business office activities, benefits eligibility, enrollment, admissions, discharges, and transfers
  • Ability to maintain continuity of office functions and serve as a contact for administrative matters
  • Strong professional communication skills
  • Ph.D. or equivalent doctoral degree, or 3 full years of graduate education leading to such a degree (transcripts required), or a combination of education and experience
  • For current federal employees: 52 weeks at GS-9 level with proof via SF-50

Full Job Description

The administrative officer to the Cheif, Mental Health Service assists in selected clinical functions and all administrative functions for the service.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. For a GS-11 position you must have served 52 weeks at the GS-9.

You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-9 in the normal line of progression for the occupation in the organization.

Examples of specialized experience would typically include, but are not limited to: Develop, interpret, and implement policies and procedures and serves as the contact person concerning administrative issues; Strong knowledge of overall facility operations and procedures, preferably in a medical setting; a strong knowledge of business office activities; the ability to maintain continuity of office functions; a broad knowledge of eligibility for benefits, enrollment, admissions/discharges, and transfers; and strong professional communication skills.

OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D.

or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree, such education must demonstrate the knowledge, skills, and abilities necessary to perform the work of this position?

(Transcripts required) One year of full-time graduate education is considered to be 18 semesters hours. OR, Combination: Applicants may also combine education and experience to qualify at this level.

You must have an combination of specialized experience and education beyond the Graduate level.

You will be rated on the following Competencies for this position: Administration and Management Computer Skills Contract Administration Managing Human Resources Quality Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is primarily sedentary and is usually accomplished while the incumbent is comfortably seated at a desk or table.

Some physical demands such as standing, walking, bending and lifting (up to 40 pounds) is required.

Physical exertions including stretching, reaching, and pulling or pushing carts occurs when assisting with inventories or activities involving retrieving items from shelves and cabinets.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

Major duties include but not limited to: Responsible for formulation and execution of annual budgets including salaries, travel, supplies, equipment and all other general operating expenses.

Develops monthly and quarterly cost ceilings while maintaining running control of funds to ensure that accounts are within authorized levels and that the Service operates within authorized budgets.

Plans and maintains a system of internal controls which assures that the fiscal management of Mental Health Service is maintained in accordance with accepted accounting practices.

Verifies, validates and changes reports tracking workload and expenditures on an annual basis and as dictated by staffing adjustments.

Functions as a key figure in the manpower utilization program assuring recruitment and retention within approved ceilings.

Participates in personnel administration operations such as position classification, grievance procedures, performance standards and disciplinary actions.

Responsible for tracking all suspense's which come to Mental Health Service to ensure their completion accurately and timely.

Responsible for incoming and outgoing correspondence; prepares reports, memoranda, and meeting minutes; and coordinates reporting on mechanisms between services.

Serves as the Patient Advocate for the Mental Health Service. Meets with patients who want to express a compliment or a complaint and will attempt to resolve any issues.

Work Schedule: 8:00am - 4:30pm Monday - Friday Telework: This position is eligible for telework on an Ad- Hoc Basis Financial Disclosure Report: Not required

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Posted on USAJOBS: 2/25/2026 | Added to FreshGovJobs: 2/26/2026

Source: USAJOBS | ID: CBSW-12895689-26-OS