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Posted: February 6, 2026 (3 days ago)

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Administrative Assistant II

City of Norfolk

General Services

Fresh

Location

Salary

$51,610.42 - $59,351.98

per year

Closes

February 17, 2026

Job Description

Summary

This role supports the Parking Division by handling everyday administrative tasks, managing employee hiring and payroll, and dealing with financial records like billing and payments.

It keeps the team's operations running smoothly through record-keeping, customer service, and coordinating meetings.

A good fit would be someone organized and detail-oriented with experience in office support, especially in HR or finance areas.

Key Requirements

  • Oversee human resource functions including recruitment, hiring, payroll processing, and maintenance of personnel and leave records
  • Administer workers' compensation, benefits information, and training programs for employees
  • Manage payroll operations by tracking hours, creating schedules, and resolving payroll issues
  • Perform financial duties such as processing invoices, reconciling accounts, preparing revenue reports, and handling customer billing and payments
  • Manage administrative operations including composing reports, scheduling meetings, taking minutes, and acting as a liaison with customers and staff
  • Assist with vendor contracts, maintain spending spreadsheets, and audit expenditures

Full Job Description

20250717074702_City Logo.png

The City of Norfolk’s Parking Division is an enterprise fund, which falls under the Department of General Services. The Parking Division operates over 19,000 public parking spaces located in 14 garages, 10 lots and more than 500 street metered parking spaces.

The Department of General Services is seeking Administrative Assistant II for the Parking Division. The Administrative Assistant II provides a wide range of administrative and personnel support services to ensure the efficient operation of the division. The incumbent is responsible for the timely and accurate processing of human resources activities, including recruitment, hiring, and processing payroll. The position is also responsible for processing, maintenance and integrity of data related to the management of timekeeping and absences.

Requirements

Essential functions include but are not limited to:

  1. Oversees the Parking Division’s human resource functions, maintains personnel records, prepares and processes recruitment paperwork for open positions, processes new employees, inputs and maintains employee leave records, assists with the development and implementation of policies and procedures, administers workers compensation regulations, contacts the appropriate parties, staying informed on recipient's status, assists in identifying light duty opportunities, participates in the development of training programs, relays information to employees, attends meetings and training sessions regarding benefits administration, provides benefit information to employees and coordinates open enrollment.
  2. Maintains the payroll system by creating spreadsheets and payroll schedules, entering and tracking hours worked, and tracking sick, vacation and holiday hours and advising staff on payroll questions when necessary. Manages payroll operations and resolves payroll issues.
  3. Performs financial duties by reporting statistical information, reviewing and approving refunds, verifying, recording and distributing billing invoices, preparing cash receipts, delivering checks.

    Provides assistance to customers by resolving billing issues, relaying information to customers and making arrangements for payments, preparing monthly revenue reports, inputting and retrieving data from accounts, developing spreadsheets to display financial information, researching data for financial reports, establishing or terminating customer accounts, verifying accuracy of entries and making adjustments, receiving, verifying, recording and reconciling revenue and cash receipts, processing payments, reconciling accounts.

  4. Manages administrative operations, conducts research and develops related correspondence, processing and maintaining records, collecting data, composing correspondence and memos, preparing and composing reports, developing special projects, preparing promotional literature and newsletters, attending meetings and taking minutes, acting as a liaison with customers, monitoring appointments and scheduling meetings, relaying information to City employees and the public, monitoring inventory, coordinating the sending of data for publication, performing/scheduling the duties of absent staff as needed and coordinating schedules.
  5. Assists with vendor contracts by providing information for renewals; oversees, updates, and maintains spending spreadsheets; periodically audit expenditures.
  6. Performs related duties by serving on committees, completing special projects, participating in marketing and promotional planning, assisting in the development of special programs, working closely with other City and State agencies, addressing problems, providing relevant information, etc.

Qualifications

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Required:
  • Two years of experience in office administration.

Additional Information

Work Schedule:
  • Monday – Friday 8:00AM – 5:00PM
  • 40 hours per week
  • Occasional Overtime

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Posted on NEOGOV: 2/6/2026 | Added to FreshGovJobs: 2/7/2026

Source: NEOGOV | ID: neogov-norfolk-5229002