Administrative Assistant / 61012820

Full Job Description

The Administrative Assistant under general supervision of the OIG Central Registry Supervisor (Program Coordinator II), performs research on the Central Registry of Child Abuse and Neglect requests.

Develops and provides responses to statewide and national inquiry requests of the Central Registry of Child Abuse and Neglect, and exercises judgment and confidentiality in the application of established unit practices and procedures.

Processes statewide and national requests for Central Registry of Child Abuse and Neglect background screenings for adoptions, foster parents, GAL (Guardian ad Litem), group and residential homes, child placing agencies, and DSS Human Resource Management as mandated by state statue.

Also, conducts statewide and national background screenings for churches, schools, other state agencies, youth groups, clubs, and health care providers upon receipt of a signed authorized release.

• Serves as liaisons for internal and external providers. Performs research to answer providers inquiries as it relates to the provider portal and Central Registry of Child Abuse and Neglect background screenings.
  
  
• Reviews & analyzes investigation case files to determine if applicant has an indicated case on the State Database of Child Abuse and Neglect or in the Central Registry of Child Abuse and Neglect.

• Enters names into CAPSS System upon receipt of DSS Form 30165 from Clerks of Court Offices. Maintains a tracking log of phone calls and emails received and responded to and provides copies to supervisor on a weekly basis. Conducts daily peer review on 10% of work processed by peer.

Understands and exercise data security and confidentiality in the transfer, disclosure and management of all client and employee personal information.

Ensures that Personal Identifying Information (PII) is properly used, accessed, gathered, shared, and disposed.

Protects the agency networks and applications by safeguarding systems, equipment, and data.

• Performs job with positive and appropriate customer service delivery to providers, the public, and co-workers as an integral requirement.

• Performs other related duties as required.

Requirements

A High School Diploma and four (4) years of responsible clerical or administrative experience.

A Bachelor's Degree may be substituted for the related work experience.

Additional Information

This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

The South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Office of Inspector General / Richland County