Administrative Assistant 3 (AA3) Licensing - Yakima

Full Job Description

Job Title: Administrative Assistant 3 (AA3) - Licensing/Foster Care.
Location: Yakima, WA - Regions 1 & 2. This is a full-time/hybrid position. Work duties will be performed in an office setting. Travel to and from offices within the community, as well as travel for in-person meetings and training, may be required.
Closes: 04/03/2026
Salary: $3,925 - $5,271 Monthly


Click here to learn more about DCYF.

The Opportunity:
Within DCYF, this position provides higher-level administrative duties for the purpose of facilitating the Area Administrator's (AA) own work and relieving the AA of day-to-day clerical detail. The AA3 applies knowledge of the supervisor's work commitments, including the status of projects and the nature of contacts. This position has the responsibility of providing administrative and clerical support for the Licensing Division (LD) in Regions 1 and 2. This position assists in various aspects of establishing office systems, protocols, and procedures, as well as ensuring coordination with partner agencies within the building regarding building issues and office needs. This position assists the Foster Care Licensing team by communicating with people inquiring about becoming licensed as general foster parents through a foster parent email. This position enters data into the computer databases and assists others in creating a SAW account and a computer account they can use to get their foster care license. This position supervises one Administrative Assistant 1 (AA1) position.

Some of what you will do:

• Coordinates office operations; makes travel arrangements, screens, prioritizes, and distributes mail; screens phone calls and visitors; coordinates meeting dates/facilities; composes and/or keyboards letters, acknowledgements, and notifications.
• Assists in devising unit standards/procedures regarding tasks such as budgeting, purchasing, and compliance with policies for licensing.
• Interprets and applies administrative polices to the work of the unit.
• Maintains FamLink & WA CAP Binti system, updating information for Licensing Division.
• Creates and documents renewals, amended and modified licenses, and provider files to ensure quality of practice and consistency of provider management statewide.
• Counsels staff on procedures and updates in using FamLink and WA CAP Binti.
• Submits background checks and interpreter requests.
• Provides back-up of duties and support to other administrative support staff.
• Processes closed/inactive files for the record retention tracking system for archiving.
• Processes requests for disclosure of records and requests for discovery.
• Monitors expenditures, office space management, equipment purchases, personnel administration, records management, and report preparation.
• Supervises office support staff, interviews and recommends selection of applicants, and conducts training.
• Assigns, schedules, and manages the work of Secretary Seniors.
• Evaluates, recommends disciplines, sets expectations, instructs, coaches, and identifies training needs.
• Performs various higher-level administrative duties and support services for the Area Administrator and Licensing Assessment Supervisors.
• Communicates with the Area Administrator’s staff regarding significant issues, program needs, troubleshoots issues, and fixes or determines outcomes.
• Supports managers and staff in assisting with computer and database functions.
• Responds to complaints, telephone calls, and inquiries.
• Independently creates, designs, and composes correspondence, forms, reports, and templates.
• Disseminates materials and reports to staff.
• Coordinates and maintains unit vehicles; schedules maintenance, drives vehicles to and from service dealership, obtains monthly mileage, manages and maintains checkout calendar for all unit workers.

Required Qualifications:

• High school graduation or GED AND Three (3) years of progressively responsible experience in office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

OR

• Equivalent combination of education and experience totaling three years of office/clerical, secretarial, bookkeeping, accounting, or general administrative work.

AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

• Able to work independently and prioritize workload.
• Demonstrated ability to maintain confidentiality.
• Ability to employ precision and attention to detail when entering data, noticing errors and/or minor differences in values that may be easy to overlook.
• Recognizes when results look wrong and understands how to correct the error(s).
• Consistently produce work within precise limits or standards of accuracy.
• Demonstrated intermediate/advanced levels of computer literacy, including the ability to perform intermediate/advanced tasks in various computer programs including Microsoft Word, Excel, Outlook, and FamLink database.
• Ability to work cooperatively with diverse populations.
• Must be able to effectively, clearly, and concisely communicate verbally and in writing with management, peers, clients, and the public as required to carry out the assigned duties of the position.

How do I apply?
In addition to completing the online application, applicants must attach the following document(s) to your profile to be considered for this position:

• Cover Letter
• Resume (current/updated)

Supplemental Information:

The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving.

We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve.

If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

This recruitment may be used to fill multiple vacancies.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within twelve months of initial appointment.

This position is included in the bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

Benefits eligibility for this position may be different than what’s listed in the benefits tab of this recruitment announcement. For more information on employee benefits eligibility, visit: Public Employee Benefits Board (PEBB).

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214 or NGB Form 22, or other verification of military service.

Please black out (redact) the Social Security Number before attaching any documents. For additional information on Veterans' Preference and guidance on how to determine if you are eligible, click here.

If you need an accommodation throughout the application/interview process, contact DCYF Recruiter.

If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com.

Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

2026-02594