Volunteer (Non-Paid) Position - BOEC User Board Portland Community Representative

Full Job Description

APPLY HERE: https://app.smartsheet.com/b/form/a490bce928994029aa0ce6d66ab07a48

About the Bureau of Emergency Communications (BOEC)

BOEC is commonly known as the 9-1-1 bureau, and more formally known as the primary Public Safety Answering Point (PSAP) for Multnomah County.

In addition to the City of Portland, BOEC’s service area includes unincorporated Multnomah County, the cities of Gresham, Troutdale, Fairview, Wood Village, and Maywood Park.

BOEC’s dual mission is to answer 9-1-1 and non-emergency calls from the community and to dispatch police, fire, emergency medical service (EMS), or alternate responders as needed.

About User Board Advisory Body

The BOEC User Board is a group made up of government officials, first responder partner agencies, and community members who come together to make guiding recommendations about public safety topics related to 9-1-1.

What do we talk about? Recent themes the User Board has explored include call answering times, budget decisions, and ways 9-1-1 can improve to support a safe community.

Working alongside the user board, the community representatives bring a critically important voice and extra dimension to the workings of the User Board. Each meeting is an opportunity to impact program initiatives and shape community safety.

User Board Member Role:

• Provides advice and direction to city leadership and bureau director on virtually every aspect of BOEC, from operational policies to program scope to public outreach.
• Reviews and validates BOEC’s annual budget and oversees the application of BOEC’s funding methodology.
• Serves as a liaison between BOEC and partner agencies.
• Substantively participates in the consideration, investigation, planning, and implementation of new initiatives that impact how BOEC serves the community and works with its partner agencies.
• Collaborates with other similar community groups and partners.

Requirements

Eligibility

BOEC User Board’s community representatives must currently reside within Multnomah County, with one member from each of the following geographic areas:

We may use this recruitment to draw upon for other community engagement and advisory opportunities.

Total number of advisory seats: 3

Number of seats available: 3 (West Portland, East Portland, East County)

Desired Attributes

• You believe in the value of public participation in government process.
• You are either knowledgeable or interested in 9-1-1 systems, emergency services, or both.
• You are knowledgeable in the fields of:
  • Mental Health
  • Substance Abuse
  • Domestic Violence
  • Trauma
  • Social Services
• You have perspectives, lived experience, and/or advocacy work with Portland communities, including Black, Indigenous, People of Color, and Immigrant and Refugee communities.

• You are versed on digital equity and technology.
• You have knowledge or experience navigating the city with a visible or invisible disability.
• You are available to attend all meetings and participate in the discussions.
• You are an advocate for equity and fair treatment, access, opportunity, and advancement for all people.

Terms & Time Commitment

• Members commit to two (2) hours quarterly; four (4) hours per quarter if participating in optional subcommittees of interest.
• When: Meetings are held quarterly (January, April, July, October) on the third Thursday of the month at 1:30 p.m.

• Let us know if you need accommodations to support your participation!

Public Official Conflict of Interest Notice

Those selected to serve on this body are public officials for the duration of their service. As such, they will be required to publicly disclose potential conflicts of interest. If potential conflicts of interest are not disclosed, individual members are subject to education or monetary sanctions from the Oregon Government Ethics Commission. Having potential conflicts of interest does not preclude you from serving on this body and may not impact your ability to participate fully on this body. Stakeholders often have potential conflicts of interest by the nature of having interest in the work. The Conflict of Interest Disclosure is included in the application.

Qualifications

APPLY HERE: https://app.smartsheet.com/b/form/a490bce928994029aa0ce6d66ab07a48
Applications are due by 11:59pm on Sunday, April 19, 2026.

To talk with someone about this opportunity or to receive assistance completing the application, please contact the advisory body staff liaison at Steve.Mawdsley@portlandoregon.gov or 503-823-8940.

Voluntary & Confidential Demographic Information

The City is committed to diversity, inclusion, and equity. Completing the demographic information is voluntary, but we encourage you to provide that information.

General Questions

For general questions about the Advisory Bodies program, the recruitment process, or other upcoming advisory body opportunities please email AdvisoryBodies@Portlandoregon.gov.

We Encourage You to Apply

We welcome you to browse our website to learn more about the bureau.

www.portland.gov/911

To talk with someone about these opportunities or to receive assistance completing the application, please contact the advisory body staff liaison at Steve.Mawdsley@portlandoregon.gov or 503-823-8940.