DSHS ESA Virtual Case Management Center Administrator
State of Washington
FreshPosted Jan 12
✓ Fresh Listing
Posted: January 12, 2026 (3 days ago)
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Virtual Patrol Operator
City of Detroit
Police Department
Location
Detroit, Michigan, 48226
Salary
$35,096 - $48,926
per year
Type
Closes
January 15, 2026
Job Description
Summary
The Virtual Patrol Operator monitors security cameras at partner locations for the Detroit Police Department to spot and report crimes in real time.
This entry-level role involves watching video feeds, documenting incidents, and alerting supervisors or dispatch as needed, making it a stepping stone for those aiming to become crime analysts.
It's a good fit for detail-oriented individuals with some background in criminal justice or security who enjoy office-based analytical work.
Key Requirements
- High School Diploma or GED required; preference for college juniors or seniors studying Criminal Justice or related fields
- One year of recent customer service experience in an office setting preferred
- One to three years of experience in video monitoring, investigations, or security operations preferred
- Ability to monitor high-definition security cameras and video assets under general supervision
- Skills in observing, detecting, and reporting elements of crime through video streams
- Proficiency in documenting events, preparing written reports, and notifying supervisors or dispatch of incidents
Full Job Description
The Virtual Patrol Operator (VPO) is an entry-level analytical position in the Detroit Police Department's Crime Intelligence Unit. Individuals who aspire to become a civilian Crime Analyst with the Detroit Police Department, but do not have the requisite qualifications will be able to create a pathway towards such a career by first working as a VPO. Under general supervision, monitors Green Light partner locations through high-definition security cameras and reports elements of crime and crime in progress.Requirements
MAJOR JOB DUTIES: (Illustrative)Monitor Project Green Light (PGL) locations as well as other video assets. Document events at PGL locations as well as other video assets.
Notify supervision of important and/or critical incidences at PGL locations or other camera assets. Observe, detect and report elements of crime through video streams.
Notify dispatch of location or crimes in progress. Prepare and present written reports of activities and conditions observed.
Qualifications High School Diploma or GED; college student (junior or senior status) with coursework in Criminal Justice or related field is preferred.
One (1) year of recent customer service experience working in an office that required the exercise of responsibility for methods and results is preferred.
One (1) to three (3) years of experience in video monitoring, investigations, or security operations is preferred.
Additional Information Evaluation Plan Work Sample: 35% Interview: 35% Evaluation of Training, Experience and Personal Qualifications (T.E.P.): 30% Total Work Sample, Interview and Evaluation of T.E.P:100% Detroit Residency Credit:15 Points Veteran Points:0-15 Points
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