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Posted: February 11, 2026 (1 day ago)

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Unemployment Insurance Analyst (Trainee) 9-P11

State of Michigan

LEO-Labor and Econ Opportunity

Fresh

Location

Michigan, 48909

Salary

$27.12 - $40.11

per hour

Type

Closes

February 16, 2026More State jobs →

SES Pay Grade

Base salary range: $147,649 - $221,900

Typical requirements: Executive-level leadership experience. Senior executive qualifications required.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This entry-level job involves helping Michigan employers and staff with unemployment insurance tax issues, such as reviewing accounts, answering questions via phone, web, or chat, and troubleshooting online account access.

It's a trainee role where you'll learn to investigate tax status, collections, and benefits for employers.

A good fit would be someone with a bachelor's degree or relevant administrative experience who enjoys customer service and problem-solving in a supportive government team.

Key Requirements

  • Possession of a bachelor's degree in any major (for standard entry)
  • No specific experience required for Analyst 9 level (trainee)
  • One year of professional experience in unemployment insurance programs for Analyst 10 level
  • Two years of relevant experience, including one year at Analyst 10 level, for P11 level
  • For departmental trainees (state employees): High school diploma plus 2 years of E10/E11 administrative support or equivalent advanced/supervisory experience
  • Strong skills in investigation, technical assistance, and troubleshooting employer accounts
  • Ability to communicate effectively with employers, staff, and the public via multiple channels

Full Job Description


Position Description


This position serves State of Michigan employers relating to unemployment insurance tax. The position will be responsible for analyzing and evaluating unemployment insurance tax operations queried by employers and UI staff regarding employer accounts. This position provides technical assistance to employers, agency staff, governmental agencies and the public by responding to web notices, telephone inquiries and interactive internet chat. The position conducts a complete and thorough investigation or review of the account as it relates to all areas of UI; Tax Status, Tax Maintenance, Collections and Employer Benefit inquiries. This position will troubleshoot employer inquiries in establishing and accessing the Unemployment Insurance Michigan Web Account Manager (MiWAM).

At the Department of Labor and Economic Opportunity, we are passionate about creating a positive, professional, and supportive work environment where we value our differences and are committed to being open and respectful to all our employees and the public we serve. Our Department provides the connections, expertise and innovative solutions to drive continued business growth, build vibrant communities, create affordable housing, generate tourism and attract and retain key talent to fill Michigan’s vast pipeline of opportunities. Learn more at www.michigan.gov/LEO.

Position Descrption UI Analyst Trainee

Requirements

Education
Possession of a bachelor's degree in any major.
Experience
Unemployment Insurance Analyst 9
No specific type or amount is required.
Unemployment Insurance Analyst 10
One year of professional experience involving the evaluation, planning and implementation of unemployment insurance programs equivalent to an Unemployment Insurance Analyst 9.
Unemployment Insurance Analyst P11
Two years of professional experience involving the evaluation, planning and implementation of unemployment insurance programs equivalent to an Unemployment Insurance Analyst, including one year equivalent to an Unemployment Insurance Analyst 10.

Education and Experience for Unemployment Insurance Analyst (Departmental Trainee) 9
(FOR STATE CLASSIFIEDEMPLOYEES ONLY)


Education
Educational level typically acquired through completion of high school.
Experience
Administrative Support Experience
Two years of E10- or E11-level experience.
OR

Four years of advanced or supervisory 9-level, or Senior Executive Management Assistant 9 experience.
OR

Two years of advanced or supervisory 10-level experience.
OR

One year of advanced or supervisory 11-level (or higher) experience.

Business and Administrative Experience

Two years of E9- or E10-level experience.
OR

One year of advanced or supervisory 10-level (or higher) experience.
Human Services Experience
Two years of E9- or 10-level paraprofessional* or nursing experience.
OR
Two years of E10- or E11- or supervisory 10-level experience.
OR
One year of advanced or supervisory 11-level (or higher) experience.

Engineering and Scientific Experience
Two years of E10-, E11-level or supervisory 10-level experience.

OR
One year of advanced or supervisory 11-level (or higher) experience.

Safety, Security and Regulatory Experience
Two years of E11-level experience.

OR
Two years of advanced or supervisory 10-level experience.
OR
One year of advanced or supervisory 11-level (or higher) experience.

*Paraprofessional classifications are those requiring an associate's degree or two years of college.

College credits may be substituted on a proportional basis (one year of college education may substitute for one quarter ofthe required experience) for up to one half of the required experience.


Qualifications

Alternate Education and Experience

Educational Substitution


Unemployment Insurance Analyst 9 - P11
Educational level typically acquired through completion of high school and the equivalent of at least two years of full-timeactive-duty experience at or above the E-6 level in the uniformed services may be substituted for the educationrequirement.

Additional Information

Salary for this position is entirely federally funded. Under federal law an employee whose salary is entirely federally funded may not be a candidate for public office in a partisan election.

Please attach a cover letter, detailed resume, and your official college transcript(s) to your application.

For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal.

A scanned or electronic copy is acceptable, if it contains the elements listed above. The college/university does not have to send the transcript directly to LEO.

For more information regarding official transcripts, click here (Download PDF reader).

Applicants who possess a degree from a foreign college or university must have their academic credentials evaluated or converted into U.S.

educational equivalents unless the degree has been recognized by the Council on Higher Education Accreditation (CHEA).

Go to evaluators for a list of accepted organizations that evaluate foreign credentials.

Failure to provide this evaluation at the time of application may result in you being screened out of the process.

Information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.

All classified employees are subject to Civil Service Rule 2-8 Ethical Standards and Conduct and will be expected to disclose any personal and financial interests that may conflict with official duties as a classified employee.

All newly hired state employees are required to submit and pass a pre-employment drug test prior to their actual appointment.

Certain positions within the Michigan Department of Labor and Economic Opportunity may also require state criminal, fingerprint-based and driving record background checks.

Any position offer will be conditional until results of the background checks and drug test indicate eligibility for employment.

The Michigan Department of Labor and Economic Opportunity participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Applications must be submitted through NEOGOV. If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at 855-524-5627.

View the entire job specification at:

View the entire job specification at:

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Posted on NEOGOV: 2/11/2026 | Added to FreshGovJobs: 2/12/2026

Source: NEOGOV | ID: neogov-michigan-5206506