Treasury Senior Business Systems Analyst

Full Job Description

This recruitment is to fill a Term-Limited Temporary position that is anticipated to end in December 2027. If filled by a King County employee who has passed their initial probation, it will be a Special Duty Assignment.

King County’s Finance and Business Operations Division, Treasury Section is seeking a Senior Business Systems Analyst (Sr. BSA) to support the Property Tax Administration Systems (PTAS) project!

The PTAS project is a highly complex, multi-year initiative to develop and configure the Microsoft Dynamics 365 platform (Finance and Operations (F&O) and Power Platform) to replace King County’s legacy mainframe-based property tax billing and collection system.

The Sr. BSA will be part of an Agile Scrum team focused on delivering implementation-ready functional design documents. We are looking for candidates with an energetic and collaborative spirit, who are hands-on and personally motivated to learn and implement new technology.

Scope of Job Duties

• Work in collaboration with the Treasury Product Owner to receive product backlog assignments. From these assignments, deliver implementation-ready functional design documents in preparation for future Agile product increment implementation.
• Collaborate with business and technical partners to ensure business priorities are appropriately represented in product design and delivery.
• Support product backlog refinement through analysis of existing documentation, current system functionality review, scope discussion, pain point identification, and business and technical stakeholder collaboration. Collaborate on work sizing analysis and breakdown of product backlog items.
• Assist and review the solution design for implementation readiness. Identify and resolve gaps or issues.
• Assist quality assurance team with system and user acceptance test case development to ensure that test coverage contains the appropriate integration and process components. Assist with defect triaging and resolution.
• Serve as the technical liaison between the business and technical development team to clarify functional requirements and business processes.
• Provide feedback and input on training materials and assist with change management efforts.
• Perform other duties as assigned to support the Treasury Product Owner and technical team.

Minimum Qualifications

• Experience working on large technology projects and collaborating with customers, business leaders, and development teams in a software development environment.
• Experience in business process modeling, data mapping, analysis, and functional design documentation.
• Experience in leading quality assurance and user acceptance testing phases and coordinating environment readiness activities.
• Advanced proficiency in Agile software development methodologies (i.e., Scrum) and software product lifecycle management tools (i.e., Azure DevOps, JIRA, etc.)
• Ability to commit to Agile implementation timelines and collaboratively and proactively resolve impediments.
• Experience with Microsoft Dynamics 365 - Finance and Operations and/or Power Platform.
• Experience with property tax collection processes and/or knowledgeable of accounts receivable functions including billing, payment collection, refunds, cash management, and bank reconciliation.
• Strong communication, interpersonal, writing and customer service skills.
• Ability to manage your time and adapt to changing priorities, work on multiple priorities and projects simultaneously, meet quick deadlines, and produce timely and quality work products.
• Intermediate level of technology proficiency using MS Office Productivity tools in your daily work.
• Ability to work with people from diverse backgrounds.

Preferred Qualifications

• Experience implementing multi-million-dollar IT solutions for large government agencies with cross-functional teams.
• International Institute of Business Analysis (IIBA) certification.
• Experience with LEAN processes and principles.
• Experience with SharePoint, MS Teams, and other collaborative online tools.

The Treasury section is part of the larger Finance and Business Operations Division portfolio of countywide services. FBOD’s vision “Count on Us” reflects the division’s deep-seated commitment to customer success, equity, employee engagement, resource stewardship, and operational excellence.

Position Information:

Work Site Details: The team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change.

The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104. Please reach out for additional details at the contact below.

Location Requirement: Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

Work Schedule: This position is exempt from the provisions of the Fair Labor Standards Act and therefore is NOT overtime eligible. Employees are paid on a bi-weekly schedule, every other Thursday, comprising a 40-hour workweek; normally 8:00 a.m. - 5:00 p.m. Monday through Friday.

Union Representation: This position is not represented.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work in our department's hybrid environment. Employees will be provided with a county-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work. Employees will need to be available and responsive during scheduled work hours and follow FBOD’s hybrid/remote guidelines that include on-camera participation during virtual video meetings.

The Application/Selection Process: The recruitment for this position is open to all qualified candidates. A completed King County Application is required. Applicants from this recruitment may be used to fill future opportunities in this job classification including Term-Limited Temporary, Special Duty Assignment, Short-Term-Temporary and Career Service vacancies. We highly recommend that you provide a resume. A cover letter addressing how you meet the minimum qualifications and why you are interested in this position is encouraged as well.

The selection process consists of different phases: screening interview, virtual interview, and if successful, pre-hire reference checking.

For some positions, additional phases may also include skill testing, writing samples or additional interviews.

Candidates will be updated on the status of their application via the email address used to apply.

Each phase is set for a specific day. Different times will be available for those days only. Please reach out to the contact below to confirm dates. Rescheduling interviews may not be possible and may remove you from consideration if unavailable.

Note: Online applications are preferred. However, if you cannot apply online, go to www.kingcounty.gov/jobs for other options.

If you have any questions or concerns while applying, please contact: Michael Castro, Recruiter Email: mcastro@kingcounty.gov

Additional Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.