Transit Admin Support Specialist III

Full Job Description

King County Metro Transit’s Rail Division has an exciting opportunity for multiple Transit Admin Support Specialist III's.

In this role, you'll provide high-level customer service support to Metro employees, internal customers, and division leaders. This includes providing administrative support to work units, supervisory staff and completing a number of daily HR-related tasks such as submitting updates for employee job information, maintaining spreadsheets, databases, and confidential information.

We are looking for a strong community builder with a deep sense of emotional intelligence, with humility and care fostering collaboration and connection with people. A willingness to listen and learn, coupled with a growth mindset, is essential as you will play a key role in driving meaningful progress within our organization. If you are passionate about contributing to a culture of continuous improvement, we would love to hear from you!

About Metro Transit's Expanding Rail Division

King County Metro Transit's Rail Division manages and maintains Sound Transit's Link light rail service and City of Seattle’s streetcar system.

Link light rail currently spans a 33-mile route from SeaTac to Lynnwood and a 6.6-mile route from Redmond to South Bellevue.

By the end of 2026, light rail is projected to expand to nearly 60 route miles, adding seven new stations. Additional expansions to the Link system will be coming online for years to come.

Seattle Streetcar includes the 1.3 mile South Lake Union line and the 2.5 mile First Hill line, proudly serving the diverse and vibrant communities around Seattle’s downtown core.

These rail services complement Metro's extensive fixed-route bus system and mobility services.

Puget Sound transit agencies are collaborating to create an integrated transit network that enables people to travel farther, faster, and more easily.

Who May Apply

These positions are open to all King County employees and the general public.

This recruitment will be used to fill six (6) Career Service positions, as well as fill an additional two (2) vacancies as either Term-Limited Temporary or Special Duty Assignment (SDA), both with an anticipated duration of up to six (6) months with the possibility of extension.

This recruitment may also be used to establish an eligibility pool for any future Career Service (CS), Term-Limited Temporary (TLT) and Special Duty Assignment (SDA) vacancies in this classification, valid up to 12 months upon creation or until the pool is exhausted, at the discretion of the hiring authority.

Placement into an eligibility pool is not a guarantee of placement into a future position.

To Apply:

Required Application Materials:

• An online King County application, updated with accurate contact information, and relevant work history going back at least 10 years (or more, if necessary), with all job duties.
• Completed supplemental questions
• A 1-2 page cover letter/letter of interest, detailing the following:
  • How your experience and background meet or exceed the qualifications for this position.
  • Your interest in supporting Metro Transit’s Rail Division in this role, and
  • Your most competitive qualifications for this position, including experience with Payroll, Timekeeping, Oracle, Microsoft Office.

Want to make sure your application materials are as competitive as possible?

We highly recommend visiting the Workforce Development Services website for tips and examples on how to make your application materials most effective:

Workforce Development - King County, Washington

Requirements

• Perform payroll and timekeeper functions, ensuring timely and accurate payroll processing. Verify work hours are correctly captured and time coding is reported correctly and in accordance with labor agreements. Ensure timely and accurate payroll processing through a computer-based software system.
• Order supplies and equipment aligned with approved budget expenditures; manage asset inventory information and surplus distribution processes; process uniform, shoe, and similar vouchers consistent with labor agreements.
• Complete personnel-related documents such as position requisitions, personnel changes and special duty request forms for submittal to Transit Human Resources.
• Track and ensure timely processing of grievance procedures, contract requirements, and next steps; schedule disciplinary meetings and hearings; take notes, prepare and distribute hearing summaries.
• Requisition, receive and reconcile office supplies or other direct purchases to support functions performed by assigned sections.
• Support supervisory staff with daily administrative tasks, special projects, record keeping, and schedule appointments and meetings.
• Daily use of Microsoft Office Suite (Outlook, Word, Excel, TEAMs, SharePoint)
• Disseminate information on changing policies, processes and procedures.
• Develop, implement and maintain electronic and paper filing systems. Maintain and store records in accordance with the King County Records policies.
• Maintain union correspondence, including shake-up processes, and other union coordination.
• Coordinate the scheduling and necessary support for various committees and meetings, anticipating the needs of managers and other staff in preparation for such engagements.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications:

• One (1) year of increasingly responsible office or administrative support; OR any combination of experience or education that clearly demonstrates the ability to perform the job duties of the position.

• Possess knowledge of labor relations and grievance process.
• Experience using Microsoft Word, Excel, Outlook, Teams, and SharePoint.
• Knowledge of payroll processing operations and associated legal requirements.
• Ability to learn software applications, including payroll and timekeeping software.
• Demonstrate the ability to learn software application related to ordering, payment, and reconciliation.
• Knowledge of procurement and purchasing consumable office supplies with associated legal requirements.
• Ability to maintain strict confidentiality in the handling of sensitive data and information involving matters internal to Metro, as well as external matters involving suppliers, contractors, and vendors.
• Demonstrated ability to establish and maintain cooperative, respectful and equitable working relations with a diverse group of coworkers, internal and external customers; ability to deal with others with tact, diplomacy, and courtesy.
• Strong customer service skills, with the ability to be organized and analytical, have good time management, and can communicate effectively with strong interpersonal skills. This includes the ability to work well independently or as part of a diverse team.

Desirable Qualifications:

• Two year's experience in MS Office.
• Three year's experience with PeopleSoft, or similar, payroll and time-keeping software.
• One to two year's experience with ORACLE EBS, or similar, financial and procurement software.
• One year experience with hosting remote meeting platforms, such as Zoom, Teams or Go to Meeting.
• Two years familiarity and experience with King County policies and procedures, particularly human resources policies and procedures.

Additional Information

Application & Selection Process

Applications and supplemental questions will be screened to determine whether candidates meet minimum qualifications, and cover letters will be reviewed for clarity, completeness, and responsiveness to the application instructions above.

Highly competitive applicants may be asked to interview.

Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes, such as reference checks or internal record reviews.

Work Schedule
This position is anticipated to be full-time, assigned 40 hours per week. The work schedule is normally Monday through Friday, 8AM to 5PM, however there is some flexibility in start and end time. This position offers a hybrid schedule with regular on-site rotations and telework options. This position is non- exempt from the provisions of the Fair Labor Standards Act and is therefore overtime eligible, with prior supervisory approval.

Union Membership: This position is represented by Protec17.

Work Location: Location assignment is dependent on workgroup needs. Employees may report to any of the following locations:

• Operations & Maintenance Facility (OMF) Central at 3407 Airport Way S., Seattle, WA.
• Operations & Maintenance Facility (OMF) East at 1925 120th Ave NE, Bellevue, WA.
• Maintenance of Way North (MOW-N) at 920 N 137th St Seattle, WA
• And any future Sound Transit Link facilities.

CLASS CODE / PAY GRADE: 4201800 / 45

For more information regarding this recruitment, please contact: Madison Sta Ines, Human Resource Analyst, at mstaines@kingcounty.gov.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce.

To reach this goal we are committed to workforce equity.

Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards.

We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

KING COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY (EEO) EMPLOYER:

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.

Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

TO APPLY:

If you are interested in pursuing this position, please follow the application instructions carefully.

If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact your recruiter listed on this job announcement.

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