Quality Assurance Education Associate - 60025389
State of South Carolina
FreshPosted Feb 23
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Posted: February 23, 2026 (1 day ago)
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Training and Development Director I
State of South Carolina
University of South Carolina
Location
South Carolina, 29210
Salary
Not specified
Type
Full-Time
More Education & Training jobs →Closes
March 31, 2026
Job Description
Summary
This role leads the creation and management of training programs to improve skills and efficiency in university facilities operations, focusing on technical training, leadership development, and process enhancements.
It involves guiding teams, analyzing data to fix operational issues, and ensuring safety standards are met across departments.
Ideal candidates are experienced managers with a strong background in process improvement and facilities management who enjoy strategic planning and team building.
Key Requirements
- Advanced knowledge of Lean, Six Sigma, and Kaizen methodologies for solving organizational challenges
- Proficiency in data analysis, statistical modeling, and extracting insights from CMMS platforms like AssetWorks AiM
- Understanding of facilities management operations, including HVAC, electrical, plumbing, custodial services, and grounds keeping
- Ability to design, implement, and oversee technical training, leadership development, and process improvement programs
- Strong skills in managing staff, building customer relationships, budgeting, and prioritizing complex workloads
- Excellent oral and written communication, presentation, and report preparation abilities
- Experience in quality assurance, safety program auditing, coaching, and ensuring compliance with regulations
Full Job Description
Department: DAF Facilities Energy Management
Advertised Salary Range:
Part/Full Time: Full Time
About UofSC
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence Statement
Advertised Job Summary
Serves as the strategic architect for Facilities Services’ workforce development and operational excellence. This position exercises independent judgment and full discretion to design, implement, and oversee technical training frameworks, leadership development programs, and process improvement initiatives that align Facilities operations with the University’s strategic mission. The Senior Manager provides expert-level guidance to senior leadership on Lean/Six Sigma methodologies and organizational development, while managing subordinate staff, coordinating cross-departmental technical training (Housing, Athletics, Facilities), and ensuring quality assurance for all safety programs through auditing, coaching, and developing safety leaders across the organization.
Knowledge/Skills/Abilities
• Advanced knowledge of Lean, Six Sigma, and Kaizen philosophies with the ability to independently select and apply the appropriate methodology to solve complex organizational bottlenecks.
• Advanced proficiency in data analysis and statistical modeling.
• Ability to extract complex data from CMMS platforms (specifically AssetWorks AiM), synthesize findings, and use intellectual discretion to formulate high-impact operational strategies.
• Knowledge of facilities management operations, including the technical interdependencies of skilled trades (HVAC , electrical, plumbing), custodial services, and grounds keeping.
• Ability to sufficiently to evaluate workflows and determine industry-standard best practices.; of an organization’s mission, programs and objectives; of an organization’s structure, the people who manage the work, and the processes applicable to government work; of management principles; of applicable codes and compliance requirements; and of participatory work practices.
• Ability to develop a wide base of close customer relationships; to build, plan and work within budgeted resources; to estimate work and work within a changing work setting; to interpret and apply rules and regulations; to manage work and provide guidance to employees
• Make presentations and prepare reports; to manage and prioritize a large and complex work load with short time frames; to make decisions with limited information and a strong experience base.
• Resolve problems and communicate outcomes; to interpret plans; to interact with various levels of personnel.
• Ability to communicate effectively both orally and in writing; to use technology; and to build teams and involve stakeholders.
• Must have strong organizational and planning skills, and good verbal and written communication skills.
Job Close Date
03/30/2026
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by March 30, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities
Clickhttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsc.edu%2Fabout%2Foffices_and_divisions%2Fhuman_resources%2Fcareers%2Findex.php&data=05%7C01%7CAR186%40mailbox.sc.edu%7C16f238e987c54429e1a908db94eefd2c%7C4b2a4b19d135420e8bb2b1cd238998cc%7C0%7C0%7C638267526415871692%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=jxmdYHnvKYK4%2BB0Y6fFylo1x%2FYV1W%2F6zHNTI5kFeulk%3D&reserved=0 to learn more about why you should work at UofSC
To apply, please visit: https://apptrkr.com/6927300
EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
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Requirements
Qualifications
• Master’s Degree (MBA , or M.Eng) is strongly preferred.
• Minimum of seven (7) years of progressively responsible experience in facilities management, operations management, or industrial workforce development.
• Minimum of three (3) years of supervisory or project leadership experience, specifically including the oversight of professional staff or complex cross-functional teams.
• Demonstrated experience designing and implementing Lean/Six Sigma or continuous improvement initiatives at an organizational level (not just individual projects).
• Certified Facility Manager (CFM ), Project Management Professional (PMP ), or Certified Professional in Talent Development (CPTD ).
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