Ticket Program Clerk

Full Job Description

This position will be assigned to the Air Force Service Center, Port San Antonio, TX. This is a regular full-time category position with guaranteed 40 hours per week.

Employees appointed to a regular category position are eligible for benefits. Who May Apply: Open to everyone.

Applicants will be categorized by preference(s) and/or priority consideration eligibilities.

An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 04/06/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social).

You will receive credit for all qualifying experience, including volunteer experience.

Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application.

Qualifying Experience: Applicant must have demonstrated experience to work professionally with the public and have general experience with theme parks and attractions.

Work experience should include the monitor and control of ticket inventory, data entry, preparing reports, and resale operations.

Experience using web-based applications, and Microsoft Word, Excel, Outlook, and Teams is required and experience with other Microsoft 365 apps is highly desirable.

Experience in Information Ticket and Tours (ITT) at a military installation or with industry is desirable.

**NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration.

All other applicants will be referred as needed and requested by the selecting official(s).

**Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration.

If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position.

(Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.) **Federal Work Experience: The following are required information to be included for all Federal Work Experience in your resume: pay plan, series, grade level, agency worked for and dates of employment.

Failure to include this information will result in disqualification and you will no longer be considered for this position.

(Format example: Position title, Pay Plan, Series, Grade Level, Agency Name, beginning and ending dates of employment, with summary of duties, etc.) Major Duties:

The purpose of this position is to assist higher level specialists in the operation of the Air Force Central Ticket Program. Orders all tickets, mailing supplies. and promotional materials.

Receives installation orders for attraction and theme park tickets and fills the orders within prescribed timelines.

Establishes and maintains a current database of all consignment tickets received by the branch and of all tickets consigned to the field.

Accountable for the entire ticket inventory of consigned tickets (potential value in excess of $1M). Maintains accurate records to account for all tickets. Receives, counts.

and verifies all tickets received from vendors or returned from bases and places them into inventory.

Establishes and maintains an electronic tracking system to ensure all tickets shipped to installations are accounted for.

Reviews and monitors base participation in the program and notifies the Program Specialist of any problems with participation.

Receives periodic sales reports from installations, balances reports against tickets consigned to the installation, and reports sales.

Uses this data to prepare a request for electronic payment from HQ AFSVC/VF.

Monitors monthly sale of consigned tickets from various vendors and maintains a current listing of computed performance allowances due from vendors.

Conducts a monthly inventory and cooperates with inventory spot checks. Prepares a monthly status report to the Program Specialist on transactions and volume of consignments.

Answers program-related questions from the field and provides information on the status of their account. Tracks lost or late ticket deliveries and reports on instances to the Program Specialist.

Performs other duties as assigned. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12912456