Summary
This role involves managing technology platforms that support student success at the University of South Carolina, focusing on tools that help improve retention, graduation rates, and job readiness.
The manager will lead surveys, organize events, collaborate with campus departments, and handle training and troubleshooting for systems like EAB Navigate.
It's ideal for someone passionate about education technology, with strong analytical and communication skills, who enjoys working with teams to make a real difference in students' lives.
Key Requirements
- Knowledge of student services in higher education
- Strong analytical skills to draw conclusions from data
- Excellent oral and written communication skills for training and stakeholder engagement
- Demonstrated knowledge in assessment and outcomes measurement
- Experience with student success technologies like EAB Navigate
- Ability to collaborate with Student Affairs, Academic Support, and campus partners
- Skills in workflow management, troubleshooting, and process improvements
Full Job Description
Technologies Platform MgrDepartment:SAAS Carolina Experience
Advertised Salary Range:Part/Full Time:Full Time
About UofSC
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Inclusive Excellence StatementAdvertised Job SummaryTechnologies Platform Manager
•Are you passionate about using technology to improve student success and outcomes?
•Do you love optimizing platforms like student success systems to drive real results?
•Can you connect people, processes, and platforms to create measurable impact?
•If you’re ready to leverage technology, collaboration, and data to transform the student experience, we want to hear from you.The Technologies Platform Manager leads campus efforts to support identified student technologies platforms and their users to enhance student retention, timely graduation, and employability. The Technologies Platform Manager develops and improves a technology-enabled student success network, using identified student success technologies (e.g., EAB Navigate), to guide data-informed interventions. This position is the primary contact for Student Affairs and Academic Support departments, and additional campus partners for training, features enhancements, functions, workflow, reports, and analytics that will drive measurable results in student success.Primary responsibilities include:
•Lead the first-year retention survey and develop capacity and intentional plans to expand targeted surveys beyond the first year.
•Organizes and/or participates in events and programs specific to Carolina Experience target student populations.
•Work collaboratively with Student Affairs and Academic Support (SAAS ) and other key stakeholders to drive coordination of technology-enabled interventions for student success across the campus, including but not limited to the EAB Navigate coordinated care network.
•Serve as primary point of contact for workflow, troubleshooting, and process improvements associated with Student Affairs and Academic Support departments and additional campus partners using identified student technology platforms (e.g., EAB Navigate).Perks:
•Generous annual and sick leave accruement, along with 13 paid holidays.
•An engaging and collaborative on-campus environment. Our location is in South Carolina’s capitol city, surrounded by amenities, so you will love where you work!
•Opportunities for professional development, including tuition assistance.
•Eligible for enrollment in the Public Service Loan Forgiveness Program
https://www.youtube.com/watch?v=BALBcUSl7ck
Requirements
Knowledge/Skills/Abilities
• Knowledge of student services in higher education is required.
• Strong analytical skills and the ability to draw sound conclusions based on information is critical.
• Excellent oral and written communication skills, including the ability to deliver training and information to a wide range of constituents are required.
• Demonstrated knowledge in assessment and outcomes measurement.
• Must be able to use data to persuade stakeholders and lead positive change.
Qualifications
Preferred Qualifications
• Master’s degree and at least 5 years of direct experience with higher education student success.
• Experience coordinating student success management and intervention systems.
• Direct experience facilitating student-based initiatives.
Additional Information
Job Close Date
04/08/2026
Special Instructions to Applicant
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by April 8, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities
Clickhttps://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsc.edu%2Fabout%2Foffices_and_divisions%2Fhuman_resources%2Fcareers%2Findex.php&data=05%7C01%7CKURTRS%40email.sc.edu%7Ceca45df616784275e15908dab2a706ac%7C4b2a4b19d135420e8bb2b1cd238998cc%7C0%7C0%7C638018727680845870%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=j6sQGvabHDZHDmRBFwMrq8P8QCuDmChuJ%2FH5%2F8hDRUw%3D&reserved=0 to learn more about why you should work at USC .
To apply, please visit: https://apptrkr.com/6986540EEO Statement
The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, sex, gender, gender identity, transgender status, age, color, religion, national origin, disability, sexual orientation, genetics, protected veteran status, pregnancy, childbirth or related medical conditions.
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