Summary

This job involves helping people and organizations apply for tax breaks and deferrals on property taxes in Loudoun County, such as relief for seniors, disabled veterans, or eco-friendly projects, while ensuring everything follows state and local rules.

The role includes guiding applicants, checking eligibility, handling inquiries, and inspecting properties to confirm ongoing qualifications.

It's a good fit for someone organized, detail-oriented, and skilled at customer service who enjoys working with tax laws and public-facing tasks.

Key Requirements

Bachelor’s degree in Real Estate, Law, Taxation, or related field, or equivalent combination of education and experience
At least one year of related work experience, preferably in taxation, finance, or customer service
Extensive experience with automated systems and customer service
Strong organizational, time management, and customer service skills to handle high-volume applications and deadlines
Ability to interpret and apply Virginia State Code, local ordinances, and related regulations
Valid driver's license in Virginia or regional state of residence
Successful completion of criminal background, credit, and DMV record checks

Full Job Description

The Commissioner of the Revenue is one of Loudoun's five elected constitutional officers. Our mission is to serve citizens and the business community by administering tax programs mandated by the Code of Virginia and local ordinance in a manner that is efficient, fair, equitable, and thorough, while protecting the confidential personal and business information entrusted to the office.

Requirements

The Office of the Loudoun County Commissioner of the Revenue is seeking a Tax Exemptions and Deferrals Specialist II. The successful candidate must have great organizational, time management, and customer service skills with the ability to manage a high volume of applications and work under deadlines. The Specialist II will join a team of six other program specialists responsible for administration of the following County exemptions and deferrals programs: tax relief for elderly and disabled, tax exemption programs for disabled veterans and surviving spouses of members of the armed forces, tax exemptions for revitalized real estate, tax exemptions for solar equipment, tax exemptions by designation and/or classification, and land use assessment.

Responsibilities:
• Guide the public through the entire pre-screen, application, qualification determination, and recertification process; advises on scenarios based upon fact patterns presented to them and how they may affect said exemption or deferral program.
• Ensure the equitable treatment of all property owners and organizations applying for, or potentially entitled to, a tax deferral or exemption from real or personal property taxation and, in collaboration with the Division Deputy, interpret and apply laws, regulations, and opinions from the Virginia Tax Commissioner and the Attorney General in compliance with Virginia State Code and County Ordinances.
• Maintains, updates, and improves the online access to exemption documentation, applications, and information that is provided to county officials, taxpayers and the general public in accordance with state and local laws.
• Responds to inquiries in person, by telephone, e-mail, and in writing as needed in a friendly, informative, accurate, and timely manner (i.e. to general public, property owners, nonprofit organizations, potential sellers and purchasers, real estate agents and settlement attorneys).
• Conduct field inspections for properties enrolled in exemption or deferral programs to verify usage and continuation in said program.
• Maintains knowledge and assists with the administration of the other tax exemption and deferral programs administered by the Division.

Hiring salary will be commensurate with experience.

Qualifications

Requires any combination of education and experience equivalent to Bachelor’s degree in Real Estate, Law, Taxation, or related field and one (1) year of related work experience with extensive experience with automated systems and customer service preferably in taxation or finance, or equivalent combination of education and experience.

Additional Information

The successful candidate will undergo criminal background, credit, and DMV record checks. Must maintain a valid driver's license in Virginia or regional state of residence.

All applicants seeking employment with the Office of the Commissioner of the Revenue are expected to comply with tax obligations. Failure to do so may impede consideration of your application.

⚠ Possibly Stale

Tax Exemptions and Deferrals Specialist II

Job Description

Summary

Key Requirements

Full Job Description

Requirements

Qualifications

Additional Information

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