Talent Associate (Mobility, Administration, & Vehicle Maintenance Talent Team)

Full Job Description

**We are only accepting applications from current King County Employees. External candidates will not be considered. **

Metro Transit’s Employee Services Division is hiring a Talent Associate to join our Mobility, Administration, and Vehicle Maintenance Talent Team.

Our ideal candidates are experienced administrative professionals who deliver exceptional customer service, show strong initiative, demonstrate attention to detail, and are passionate about diversity, equity, inclusion, and social justice.

Join us in shaping Metro’s diverse workforce by supporting key components of high-volume, high-visibility recruitments.

Metro Transit’s Employee Services Division (Human Resources) supports the largest department in King County through recruitment and selection, workforce planning and development, leave and disability services, HRIS data and analytics, and electronic records management.

We're immensely proud that our efforts enable Metro Transit to continue meeting the mobility needs of the county's growing population.

Position Info: This recruitment will be used to fill one (1) Career Service vacancy for an HR Associate classification.

In addition, this selection process may be used to generate an eligibility list for future Special Duty Assignment (SDA), Term Limited Temporary (TLT), and Career Service (CS) positions that may occur in these workgroups and classification.

The eligibility pool list would be retained for 12 months from the posting date above and may be used at the discretion of the hiring authority.

Requirements

Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees.

In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work. As a Talent Associate, you will:

• Provide administrative support for full-cycle recruitment, selection, and onboarding processes.
• Serve as the primary point of contact for candidates, ensuring seamless coordination with recruiters and the agency, all while delivering outstanding customer service.
• Engage with candidates, staff, and Talent Team members; both in person and remotely, while providing exceptional customer service and prompt support.
• Schedule, prepare, administer, oversee, and record the outcomes of candidate assessments and interviews.
• Manage HR-related documentation, ensuring accurate tracking and filing both electronically and in paper format.
• Manage the pre-employment process for candidates, including performing comprehensive background checks and reviewing criminal records, compiling employment references, coordinating testing to comply with DOT drug and alcohol testing regulations, and reviewing records related to driving records, medical examinations, and licensure.
• Oversee the documentation and completion of hiring procedures for new hires within Metro Transit Department, including processing of I-9 paperwork on their first day of employment.
• Utilize various King County software and programs to monitor recruitment efforts, draft correspondence, compile reports, and manage records (including PeopleSoft, NEOGOV, and Microsoft Word, Excel, and SharePoint.)
• Use Microsoft Outlook, Teams, and Zoom for organizing meetings and managing responses from team members and invitees.
• Uphold strict confidentiality regarding HR matters, including employment decisions and disciplinary actions.
• Ensure adherence to employment standards and legal requirements, including Federal, State, and local laws, including DOT and CDL regulations.
• Crosstrain with colleagues to provide mutual support within the Employee Services division and Talent Team.
• Represent and promote King County Metro Transit as a premier employer at community events, career fairs, and information sessions.
• Other duties as assigned.

Qualifications

We value the diverse experience, skills, and abilities our candidates bring to this important role. Candidates who do not possess all the qualifications listed below should still consider applying! You are encouraged to translate life experiences to show how they meet the required experience, knowledge, education, and skills below.

We are looking for candidates who have the following minimum qualifications:

• Two (2) or more years of experience providing high-volume, increasingly responsible human resources or administrative support.

OR

• One (1) or more years of experience providing high volume, increasingly responsible human resources or administrative support; and education or training, such as coursework in human resources, business administration, office administration, or a related field.

AND

• Exceptional customer service skills that include anticipating stakeholder needs, responding promptly to inquiries, providing professional and courteous service, and following through with commitments.
• Experience working proactively on multiple tasks/projects, coordinating meetings on complex calendars, staying organized, and meeting specified deadlines.
• The ability to build effective partnerships by understanding stakeholder priorities, motivations, and constraints. Experienced in effectively problem-solving complex issues while using good judgment and resourcefulness.
• The ability to balance transparency with discretion when handling sensitive, political, or confidential information.
• Demonstrated experience establishing and maintaining effective working relationships with a diverse group of stakeholders, team members, and candidates.
• Experience reviewing and compiling data, developing reports, and creating charts and diagrams.
• Experience effectively creating, proofreading, editing, and formatting documents according to standard business writing practices.
• Experience using Microsoft Word, Excel, Outlook, SharePoint, Teams, Zoom, and electronic document signing software (such as Adobe Pro and DocuSign).
• Effective communication skills shown through attentive listening and clear, professional written and verbal exchanges with customers and stakeholders.

Highly competitive candidates will also have the following desirable (but not required) qualifications:

• Strong background providing administrative assistance or HR support to public sector recruitment teams, ensuring smooth coordination with complex stakeholders in high demand, high-volume, and/or safety sensitive hiring contexts.
• Experience with administering written, performance-based, and interview-based recruitment assessments.
• Experience with continuous process improvement and documenting standard practices.
• Proficiency in supporting regulated hiring processes through accurate background checks, reference reviews, and both DOT-regulated and safety sensitive hiring procedures.
• Experience applying human resource practices and guidelines.
• Experience and skill in supporting unionized employees and a unionized work environment.
• Familiarity or experience applying King County Metro Transit’s specific policies and practices.
• Experience using NEOGOV or other electronic applicant tracking systems.
• Experience using PeopleSoft or other HRIS/Human Capital Management systems.
• Experience using Laserfiche or other electronic employee record software.

Additional Information

Required Application Materials:

An online King County application updated with accurate contact information and relevant work history with detailed job duties going back at least 10 years (or more, if necessary to include all relevant work).

Please ensure all relevant job duties, work history, and experiences are up to date and included in your King County application.

Thoroughly respond to all required supplemental questions in the application.

Attach a one (1) page cover letter to your application that describes how you meet the qualifications for this position, highlighting your administrative support and/or human resources experience.

NOTE: Applications submitted without the required application materials listed above will be deemed incomplete and will be removed from consideration. Additional documents (such as resumes) will not be reviewed if attached to your application—do not attach additional documents.

Selection Process: If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Senior Talent Advisor, Emily Clark, at emclark@kingcounty.gov.

Applications will be screened to determine whether eligible candidates meet the minimum qualifications, as well as for competitiveness, completeness, and responsiveness to the required application materials information above.

Work Schedule Details: This position works a 40-hour workweek (Monday-Friday); typically, between the hours of 7 AM and 5 PM. Occasional schedule variations (including working non-standard hours to facilitate testing, interviews, events, job fairs, etc.) may be required.

Hybrid Work and Onsite Requirements: The Talent Team works in a hybrid model, with days in the office as well as telecommuting . The ratio of remote to onsite work will be dependent on business needs and is subject to change.

The primary onsite work location will be King Street Center (201 S. Jackson St, Seattle WA 98104), however, this position will be expected to support on-site recruiting activities at a variety of King County buildings, bases, and public venues. Employees will have access to shared workspaces at various King County facilities. Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

FLSA Status: These positions are non-exempt from the provisions of the Fair Labor Standards Act and therefore are eligible for overtime pay.

Classification / Job Code / Grade / Union: Human Resource Associate / 231101 / 51 / Non-Represented (Z3)

Forbes named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention are how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native Americans and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

For more information: If you have any questions about this position, its requirements, or if you would like to have a confidential discussion about the opportunity, you are invited to contact our recruiter: Emily Clark (She/Her), Senior Talent Advisor: emclark@kingcounty.gov or 206-477-8373.