Support Services Technician

Full Job Description

The County of Riverside's Department of Public Social Services (DPSS) seeks a Support Services Technician for their Administrative Services Division-Facilities Unit located in Riverside.

Candidates must be able to participate in an on-call rotation and work occasional overtime, which may include weekends and holidays.

Possession of a valid driver’s license is required, as this role involves traveling throughout Riverside County to perform maintenance and repair work on county buildings.

The Support Services Technician will perform routine repairs and maintenance for assigned buildings, maintain repair records, conduct security inspections, and assist with minor maintenance projects. Responsibilities would include office furniture moves, and assembly; equipment maintenance and repair; minor mechanical repairs such as service of doors, locks, and gates; perform scheduled quarterly maintenance and safety inspections; clean vents and air ducts; handle minor repairs requiring basic trades knowledge; prepare, enter, and complete repair work orders. Additional responsibilities may be assigned based on business needs.

This position may require the performance of physically demanding tasks, including standing, bending, and lifting objects weighing up to 50 pounds unassisted, with or without reasonable accommodation.

The most competitive candidates will have at least four years of experience in building maintenance and repairs, intermediate proficiency with Microsoft programs such as Outlook and SharePoint, experience with minor electrical and HVAC work, and familiarity with modular furniture.

Meet the Team!

The Riverside County Department of Public Social Services (DPSS) is comprised of employees who work collectively and in partnership with community-based organizations to serve the needs of the community.

The Riverside County Department of Public Social Services (DPSS) provides services and assistance to protect and empower vulnerable people in our community.

Requirements

• Monitors County buildings and equipment and identifies needed repairs or maintenance.

• Performs routine cleaning of vents and air ducts.

• Perform minor repairs that only require limited tradesman knowledge. Monitor, and analyses building equipment and a variety of electrical and mechanical appliances; prepare work orders for repairs as necessary; enter and close out work orders.

• Services and repairs doors, gate locks, and latches.

• Moves and secures furniture and equipment.

• Determines supplies needs, and prepares orders.

• Performs minor painting tasks using a brush or roller.

• Perform minor electrical repairs such as changing of light bulbs, replacing wall receptacles, changes brushes on custodial equipment, etc.

• Hangs pictures, bulletin boards, placards, signs, etc. as necessary.

• Receives, loads, and unloads supplies, materials and equipment from vendor trucks; operates forklift to move pallets; inspects for damage and quantity received against requisitions, invoices, or freight bills.

• May be required to handle courier routes, inventorying supply and carts to par level, deliver and receive mail, financial paperwork, lab samples, and biohazard mails.

• Stores stock in accordance with established storing system; keeps storeroom in orderly and clean condition; packages items to be shipped; fills requisitions and assembles for delivery; notes and reports to supervisors items that are low in stock.

• Assembles equipment such as desks, chairs, bookcases, etc.

• May provide maintenance and support to the Department pager system.

• May ensure telephones are cleared and operations, prepares work and repair orders.

• May oversee the installations, testing, manufacturers' authorized routine repair and operational requirements of radio transmitters and receivers; phones, pagers.

• Monitors cell phone bills and makes recommendation for service changes as necessary.

• Maintains logs and database of supply inventory, equipment, vehicle mileage/maintenance, cellular phones/pagers, purchase orders, etc.

• Ensures vehicles are cleaned, properly maintained and properly supplied.

• May perform minor vehicle maintenance as required; contact vendors when vehicle servicing is required.

• May monitor facility safety and coordinate with the Safety Division to ensure compliance with County and State regulations.

Qualifications

Experience: Three to four years of experience in building maintenance and minor repair work. Basic techniques of receiving, storing, and issuing supplies and materials; basic techniques involved in inventory control.

Knowledge of: Basic techniques of receiving, storing, and issuing supplies and materials; basic techniques involved in inventory control. Fill requests from written purchase orders; keep records of receipts and delivery of supplies and materials; make basic arithmetical computations; learn the terminology of parts and supplies associated with the storeroom or warehouse assigned.

Ability to: Perform semi-skilled minor maintenance work in the following areas: plumbing, electrical, carpentry, building plant operations; and minor vehicle maintenance; read and write English at the level necessary for successful job performance; read, interpret, and work from plans, drawings, and specifications; keep records; follow oral and written directions.

Additional Information

Other Requirements

License/Certificate: Possession of a valid driver’s license is required, as this role involves traveling throughout Riverside County to perform maintenance and repair work on county buildings.

Open to All Applicants

This recruitment is open to all applicants.

Applicants who are current employees of the Department of Public Social Services (DPSS) may be considered before other applicants depending on the volume of applications received.

Qualified applicants may be considered for future vacancies throughout the County.

The position will remain open until filled and may close at any time without notice.

For questions regarding this recruitment

Contact Bianca Galaviz at bgalaviz@rivco.org or (951)955-4638.