Supervisory Strategic Communications Specialist

Full Job Description

Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, U.S.

Border Patrol Headquarters, Strategic Communications Division, Field Communications, located in Washington, D.C.

Experience: You qualify for the GS-15 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Supervising the development and maintenance of web and digital content to ensure alignment with organizational messaging, usability, and accessibility standards.

Developing and executing executive communication strategies, including positioning senior leaders as credible spokespersons and thought leaders.

Reviewing and clearing sensitive communication materials for policy, legal, and operational accuracy, and ensuring appropriate coordination with affected offices.

Developing and implementing communication policies, procedures, and governance processes to ensure consistency of messaging and brand.

NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible.

Please see the "Required Documents" section below for additional resume requirements.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience.

You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 04/02/2026.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Background Investigation: U.S.

Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity.

During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances.

For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers Residency: There is a residency requirement for all applicants not currently employed by CBP.

Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years.

If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S.

Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S.

government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S.

government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment.

Current and former federal employees may be required to serve or complete a probationary period. Major Duties:

This position will allow you to use your expertise to develop new and alternative communications strategies and approaches that enable employees assigned to the organization to maintain a clear and accurate understanding of all current and upcoming initiatives and programs within USBP.

You will develop and execute a strategic communications plan and strategy for all USBP's headquarters and sectors which directly impacts and supports CBP's mission and priorities.

This position starts at a salary of $169,279.00 (GS-15, Step 1) to $197,200.00 (GS-15, Step 10).

As a Supervisory Strategic Communications Specialist, you will be responsible for leading the collaborative release of information for the organization to internal and external stakeholders.

Your duties will include: Consulting with senior level officials to include DHS and other stakeholders to identify short- and long-range actions to effectively and efficiently comply with legislative and regulatory changes that currently, or in the future, impact the organization.

Leading and developing USBP-wide messaging initiatives and campaigns, analyzing best practices, and leading a holistic strategy to improve key communication processes and measures.

Coordinating communications with congress, including staff briefings, staff and member delegation visits to sectors, as well as preparing the Chief of USBP for testimony to congress.

Monitoring external communications to ensure leadership remains informed on matters that impact the workforce and USBP, as well as monitoring internal and external communications within USBP to ensure adherence to policies.

Directing and managing subordinate supervisors and staff who are directly engaged in providing direction and analysis, operational support, and strategic communication in service of the USBP mission.