Supervisory Program Manager

Full Job Description

This position is located in the Risk Management Agency, Deputy Administrator for Insurance Services, Billings, MT, Risk Management Region which serves the States of Montana, North Dakota, South Dakota, and Wyoming.

The incumbent will report to the Associate Deputy Administrator for Insurance Services.

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement.

For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards.

Your application and resume must clearly show that you possess the experience requirements. If education is required or being used to qualify, you must submit a copy of your transcripts.

Time-in-Grade Requirement: If you are a current federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must meet time-in-grade (TIG) requirements of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

You must meet this requirement by the closing date of this announcement.

Specialized Experience Requirement For the GS-14 grade level: One full-time year of work experience equivalent in difficulty and responsibility to the GS-13 grade level in the Federal service that demonstrates the ability to plan and execute agriculture insurance or reinsurance programs.

For more information on the qualifications for this position, click here: http://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social).

Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Major Duties:

• Directs and manages the Regional Office, utilizing skills which promote a results-driven corporate culture which serves customers, builds talent within subordinate workforce and coordinates with peer development managers.
• Develops, implements, and promotes multiple peril crop insurance (MPCI) as a key component of agricultural risk management theories and strategies, and provide liaison with educational and marketing industries.
• Acts as a regional clearinghouse to provide customer service, assistance, problem identification and resolution or referral to higher agency officials within Insurance Services for timely guidance and direction.
• Works collaboratively with Risk Management Services Division to address underwriting or claims issues and problems outside published regulations, policies, handbooks, standards, and manager bulletins.
• Be the primary person responsible for establishing and maintaining working relationships with other government agencies, constituents, congressional representatives, insurance industry personnel, and third-party influencers.
• Works collaboratively with Risk Management Services Division to assess local crop insurance program performance and conduct outreach and education.