Clinical Electronic Health Records Specialist - Pharmacist (O-5 Billet) Non-Supervisory

Full Job Description

The Pharmacist-Clinical EHR Specialist (O-5) at IHSC manages EHR improvements, supports clinical workflows, leads user testing, and ensures compliance with health IT standards.

Requires Pharm.D., health IT experience, and strong data management skills. Reports to Supervisory Lead, HASO.

Supports medical device integration and system upgrades This position is only open to USPHS officers who are currently IHSC employees USPHS Call to Active Duty (CAD) candidates are not eligible for this position PHYSICAL DEMANDS: Ability to sit or stand for prolonged periods (6-8 hours per day).

High precision in computer operation and handling integrated medical devices. Frequent, extended use of telephone and virtual platforms.

Willingness to travel up to 40% for on-site training and support. Major Duties:

DUTIES AND RESPONSIBILITIES: Primary liaison for EHR improvements, working closely with Specialty Units (e.g., Medical, Nursing, Pharmacy, Dental, Behavioral Health) to align system functionalities with clinical workflows and patient safety protocols.

Manage the configuration of EHR tools, including templates, Smart Forms, Order Sets, Clinical Decision Support Systems (CDSS), and Provider Alerts, ensuring compliance with clinical and regulatory standards.

Drive future and continuous system improvements.

Lead User Acceptance Testing (UAT) for new EHR features and assist in the implementation of clinical and EHR-related training via IHSC's platform, ensuring all content reflects current clinical best practices.

Conduct continuous data validation and monitoring to support patient safety, improve clinical outcomes, and maintain data accuracy in EHR usage.

Collaborate with the IHSC Pharmacy Team on electronic medical administration record (eMAR) updates, training, and troubleshooting to support medication workflows and the integration of medical devices.

Support the development and implementation of training plans, the creation and updating of end-user guides, and assist in monitoring compliance through follow-up and remote evaluations.

Support the implementation of change management strategies related to health IT initiatives, including EHR system upgrades, by supporting staff through transitions in workflows, systems, and documentation processes.

Provide technical input for EHR enhancements and support the development of governance documents, such as the Performance Work Statement and Quality Assurance Surveillance Plan, for upcoming IHSC projects.

Oversee future EHR system releases, ensuring technical accuracy and system readiness.

Support the development of processes for reporting and prioritizing system issues by working closely with the IHSC team and vendors.

Assist the EHR Program team in assessing computing needs and system requirements, providing strategic recommendations for system enhancements.

Oversee acquisition, management, and training for medical devices integrated into the EHR, ensuring alignment with clinical care protocols and patient safety standards.

Actively engaged in all EHR related meetings. Other duties and responsibilities as assigned.