Supervisory IT Program Manager

Full Job Description

This position is located in the Library Collections and Services Group I Section, IT Program Delivery Division, IT Partner Engagement Directorate, Office of the Chief Information Officer.

The position description number for this position is 463585. This is a supervisory, non-bargaining unit position.

The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to supervise and manage staff.** Ability to provide IT program management, evaluation, and oversight.** Ability to provide IT stakeholder management.** Ability to communicate in writing.

Ability to analyze organizational and operational problems in an IT organization and develop solutions using analytical methods to improve programs and processes.

Ability to communicate effectively other than in writing. Major Duties:

This permanent position is hybrid telework eligible. It is not eligible for 100% distant/remote telework. This announcement has an APPLICATION LIMIT of 200 applications.

Therefore, applicants should apply as soon as possible.

PLEASE BE ADVISED THAT THIS VACANCY ANNOUNCEMENT WILL AUTOMATICALLY CLOSE AT 11:59PM EST ON THE DATE THAT 200 APPLICATIONS HAVE BEEN RECEIVED UNDER THIS POSTING.

If the 200 application limit is not met, the job announcement will close at 11:59 pm, on Tueaday, February 24, 2026.

Applicants need to ensure they provide all supporting documentation at the time they apply to the vacancy announcement.

This position involves managing one or more large, multi-year IT initiatives that require execution through multiple interconnected IT programs and/or projects, or an IT portfolio.

The incumbent is responsible for leading, coordinating, communicating, and integrating all aspects of the program(s), ensuring their overall success and alignment with the agency's critical priorities.

The incumbent oversees the achievement of outcomes that align with the agency's business strategy, encompassing strategic planning, life cycle management, and capital IT investment plans.

Responsibilities also include overseeing and facilitating project selection, prioritization, evaluation, and monitoring, as well as managing costs, schedules, risks, quality, and resource allocation.

Supervises a group of employees, performing work up to the GS-15 level with a predominate base at the GS-14 level. Provides administrative and technical supervision relative to the staff supervised.

Plans work to be accomplished by subordinates, set and adjust short-term priorities, and prepares schedules for completion of work.

Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.

Observe staff performance; demonstrate and conduct work performance critiques.

Establish guidelines and performance expectations for staff and communicate these through the formal employee performance management system.

Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances.

Recommends appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary.

Provides IT Program Management oversight to project managers, business analysts, and support staff who lead, coordinate, and manage a portfolio of IT projects from planning through execution.

Ensure the timely delivery of high-quality solutions that meet project requirements.

Ensure the team adheres to IT best practices, standards, and methodologies to meet the organization's technical and operational needs.

Oversee and facilitate the development and maintenance of program plans, schedules, and budgets, while guiding staff in identifying and mitigating risks and issues that may impact the program's success.

Ensure alignment between IT programs and broader organizational strategic goals, providing regular updates to senior leadership and stakeholders.

Oversee developing and implementing IT policies, procedures, and standards related to program management and IT operations.

Prepare and present regular updates, reports, and presentations to senior leadership, stakeholders, and key decision-makers, clearly articulating program status, risks, and outcomes.

Translate complex technical information into easy-to-understand terms for non-technical audiences, ensuring everyone is informed and engaged.

Lead collaborative discussions to support informed decision-making, involving the right stakeholders and ensuring all perspectives are considered.

Provide clear, concise, and well-supported recommendations to guide decision-making processes and ensure alignment with organizational goals.

Collaborate with stakeholders for acquisition analysis to ensure it aligns with organizational goals and objectives.

This may involve evaluating potential acquisitions, ensuring that they meet the needs of users while staying within budgetary constraints.

Coordinates in the development, documentation, and implementation of IT policies, guidelines, and standards for the planning, development, integration, implementation, and evaluation of IT project management services that address the overall information needs of the organizational service units for which you are assigned.

Provide high-level technical advice and guidance to senior agency management and other key officials on matters related to new or future projects.

Collaborate with stakeholders to analyze IT business cases to evaluate the potential return on investment (ROI) for new initiatives or technology implementations.

Collaborates with stakeholders to develop long-term benefits, efficiency gains, and potential cost savings associated with new IT solutions to align with organizational goals and deliver measurable outcomes.