Supervisory Health Technician (Ophthalmology)

Full Job Description

The Supervisory Health Technician (Ophthalmology) performs difficult ophthalmic technical duties with considerable latitude to exercise independent judgment The Supervisory Health Technician (Ophthalmology) provides supervision, administrative management, and direction of Health Technician (Ophthalmology) staff.

This supervisor may be delegated full administrative and professional responsibility for planning and directing the Health Technician (Ophthalmology) staff activities for the service.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

English Language Proficiency: Health Technicians (Ophthalmology) must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d).

Experience and Education: (1) Experience. One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician. OR (2) Education.

Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree.

OR (3) Experience/Education Combination. Equivalent combinations of experience and education are qualifying.

Examples are listed below: (a) Six months of experience in the health care field; and one year above high school; or (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S.

Armed Forces; or (c) Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting.

Certification: All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO).

The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology). Foreign Education: To be creditable, education completed outside the U.S.

must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S.

programs.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: GS-09: Experience: One year of experience equivalent to the GS-08 grade level.

Demonstrated Knowledge, Skills, and Abilities (KSA)s: In addition to the experience above, the candidate must demonstrate all of the following KSAs: 1.

Demonstrated leadership and managerial skills, and skills in interpersonal relations and conflict resolution to deal with employees, team leaders, providers, and managers; 2.

Ability to perform the full range of supervisory duties, which includes responsibility for assignment of work to be performed; performance evaluations; selection of qualified staff; and recommendation of awards, advancements, and, when appropriate, disciplinary actions; and 3.

Ability to plan, organize, coordinate clinical work flow, set short and/or long term goals for the section, and conduct studies on technical and administrative problems, including personnel shortages, organizational structure, and new technology Preferred Experience: 1.

C.O.A. certified preferred but not required. 2. 1-2 years of experience in Optometry or Ophthalmology. 3. Direct patient care experience. 4.

Knowledge of Ophthalmology terminology and testing equipment such as VF and OCT. 5. Knowledge of medical terminology and CPR certified.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-09 Physical Requirements: See VA Directive and Handbook 5019. Major Duties:

Duties include but not limited to: Supervision of 8 -10 Certified Ophthalmic Assistants/Technicians Preparing daily/weekly/monthly work assignments Monitoring clinical performances of Health Technician (Ophthalmology) staff Conducting performance appraisals, and other clinical and administrative tasks Assures compliance with accrediting agency and regulatory requirements Develops policies and procedures, manages document control, develops performance standards, position descriptions, and functional statements Participates in patient care as needed including screening, testing, and assisting with procedures Basic equipment maintenance Communicates with pharmacy to ensure Omnicell access is current Communicate with IT/ADPAC to ensure computer access for all technicians Timekeeping of staff under supervision with report to timekeepers Work Schedule: Monday - Friday, 8:00 am to 4:30 pm Telework: Not available Virtual: This is not a virtual position.

Functional Statement #: 52646-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized