Supervisory Health System Specialist (Compliance Chief)

Full Job Description

The position is directly aligned under the Medical Center Director at West Texas VA Health Care System (WTVAHCS) in Big Spring, Texas.

The Corporate Compliance Section Chief is responsible for managing a multi-disciplinary team that includes expertise in business compliance, conflict of interest, investigations, and auditing.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/10/2026.

Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement.

For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service.

An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement.

In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization.

Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field.

This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities.

Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.

At this level, applicants would have obtained this experience working within a health care setting; working effectively with Health Care System service lines or other organizational components in developing corrective action plans to improve the effectiveness, efficiency, and appropriateness of operational functions within the purview of Compliance Section; ability to apply analytic principles, theories and techniques to healthcare management and operations systems; initiates, develops, and drafts written Health Care System policies and procedures; develops and deploys a system of internal monitoring at the Health Care System level to identify potential organizational risks.

NOTE: Applicants wishing to receive credit for such experience must clearly indicate the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

You will be rated on the following Competencies for this position: Compliance Inspection Leadership Risk Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week.

Part-time experience will be credited on the basis of time actually spent in appropriate activities.

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The work is sedentary. Some work may require movement between offices, hospitals, warehouses, and similar areas for meetings and to conduct work.

Work may also require walking/standing, in conjunctions with travel to and attendance at meetings and/or conferences away from the work site.

Incumbent may carry and lift light items weighing less than 15 pounds.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Major Duties:

The Corporate Compliance Section conducts audits, analyzes data and completes investigations as well as conducting routine monitoring in areas of previous compliance-related failures.

Although the Corporate Compliance Section has a broad purview, as determined by the Medical Center Director, there are areas in which the Corporate Compliance Section will always audit.

These include areas to include scheduling practices, consult management, clinic cancellations, use of Electronic Wait Lists, community care, privacy practices, business compliance, coding and documentation accuracy, and compliance with Records Information Management policy.

The Corporate Compliance Section Chief contributes to the fulfillment of VHA's mission and vision by ensuring efficient and effective operation of the Compliance Section at West Texas VA Health Care System (WTVAHCS).

Major duties include: Supervising the initiation and completion of Administrative Investigations and Fact-Findings as approved by the Health Care System Director.

Ensures that the selected AIB members possess the knowledge and skills necessary for the investigation; ensures accurate identification of the scope of the investigation as part of the preparation of the chatter; ensures that the logistics are accomplished in a timely and efficient manner; and that the AIB Report is provided to the Director by the deadline established in the charter.

Ensures that a retrospective review is completed to determine the origin of noncompliance when investigations, studies, reviews and audits identify a compliance failure.

Collaborates with the Integrity and Compliance Officer (ICO) to assess mitigating factors such as internal controls, completion of required training, policy, and standard operating procedures that promote commitment to corporate compliance and address specific areas of risk associated with the Health Care System business practices, operations, investigations, and audits of scheduling and consult practices.

As section chief, the incumbent creates a formal, written training and education plan for all disciplines within the Compliance Section that encompasses TMS required courses and job specific training.

Incumbent may also create and present lunch and learn trainings, New Employee Orientation material, or targeted training to address results of performance failures or investigative findings.

Promotes the need for qualified Factfinders to participate in Factfindings for the facility through education of service chiefs and supervisors on process and benefits.

Functions as Chair of the Integrity and Compliance Committee (ICC), providing ongoing and consistent reports, feedback, and outcomes to the VISN Compliance Officer and Health Care System Director.

Verifies that there are risk-driven internal controls in place throughout the Health Care System to monitor Compliance Section activities and these controls are reviewed by the ICC on a periodic basis.

Conducts facility risk assessments, participates in external reviews of the organization and accreditation surveys to identify, assess, prioritize, mitigate, monitor, document, and bring compliance risks to closure specific to all disciplines with the Compliance Section.

Advises and provides counsel to Compliance Section staff regarding policies, procedures, and directives; guides and reviews work of subordinates.

Selects or recommends selection of candidates for vacancies, promotions, details, and reassignments in consideration of skills and qualifications, and mission requirements.

Develops, modifies, and/or interprets performance standards for all supervised employees. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for ad-hoc telework.

Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Supervisory Health System Specialist (Compliance Chief)/PD010560 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized