Supervisory Medical Support Assistant (OA)
Military Treatment Facilities under DHA
Posted: February 27, 2026 (0 days ago)
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Federal Aviation Administration
Department of Transportation
Location
Raleigh, North Carolina
Salary
$152,848 - $191,059
per year
Type
Closes
Base salary range: $147,649 - $221,900
Typical requirements: Executive-level leadership experience. Senior executive qualifications required.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves leading a team of air traffic control specialists at a facility in Raleigh, North Carolina, where you'll plan operations, manage staff, and ensure safe aircraft movement.
It's ideal for experienced air traffic professionals who have held senior roles and enjoy directing technical teams while handling administrative tasks like training and performance reviews.
Strong leadership and communication skills are key for interacting with industry stakeholders and resolving workplace issues.
Serves as an Air Traffic Manager of a terminal or en route facility, and is responsible for planning and directing all activities at the facility. Candidates must show specialized experience.
Specialized experience is defined as: 1) Must have held an FAA 2152 FG-14 or above regional or headquarters positions for at least 1 year (52 weeks); OR 2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an ATS facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work); OR 3) Must have held a MSS position for at least 1 year (52 weeks) in an ATS facility.
NOTE: There are no restrictions on who can apply to MSS vacancies at those facilities with 3 or less MSS levels.
In addition to the qualifications listed above for MSS positions, the chart on MSS positions will be used to determine which career level applicants are qualified to make application.
Candidates will be evaluated on four "Managerial Selection Factors." Managerial Selection Factors: Candidates must provide separate narrative responses to address his/her experience in MWP Selection Factors 1 through 4.
Managerial Selection Factors: In the text box below you must provide a brief description of your experience for each 'Managerial Selection Factor'.
Include the name, title, organization name, and phone number of at least one reference that can be contacted for further verification of your level of capability.
Failure to address these narratives will result in loss of consideration. Eligible candidates will be evaluated based on Human Resource Policy Manual (HRPM), Volume 1: Employment EMP-1.39.
Major Duties:
Directs a highly technical workforce, including functionally integrated teams of operational and support personnel, that provides air traffic control services throughout a geographic area.
The work impacts the safe, orderly, and expeditious movement of aircraft as well as segments of the aviation industry.
Continuously reviews work processes to assure that results meet the agency's mission and the customer's needs, add value to facility services, and are efficiently achieved.
Provides training, coaching, and guidance to subordinates, and is responsible for team building throughout the facility. Plans work to be accomplished by subordinates.
Sets and adjusts long and short-term priorities.
Approves leave; prepares schedules for completion of work; assigns work to subordinates based on priorities; evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and resolves group grievances and serious employee complaints; effects disciplinary actions; recommends/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel within the facility; and identifies and arranges for developmental and other training needs of subordinates.
Communicates and reinforces EEO policies and programs in all areas of responsibilities, including selection, training, and transfers.
Supports and participates in the labor management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
Meets or has contact with high ranking military and civilian managers, representatives of the aviation industry, key staff of public interest groups, union representatives, local government managers, professional organizations, and contractors.
The Air Traffic Manager reports to a General Manager and/or Assistant General Manager.
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