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Posted: February 17, 2026 (3 days ago)

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Supervisor Medical Records Technician -ROI

Veterans Health Administration

Department of Veterans Affairs

Fresh

Salary

$55,882 - $72,644

per year

Closes

February 23, 2026More VA jobs →

GS-8 Pay Grade

Base salary range: $46,479 - $60,424

Typical requirements: 1 year specialized experience at GS-7. Graduate study or significant experience.

Note: Actual salary includes locality pay (15-40%+ depending on location).

Job Description

Summary

This job involves leading a team that handles requests for veterans' medical records, ensuring everything is done quickly and correctly while protecting patient privacy.

The supervisor trains staff, checks compliance with laws, and keeps sensitive information secure.

It's a good fit for someone with experience in health records who enjoys managing people and following strict rules.

Key Requirements

  • U.S. citizenship (or qualified non-citizen per VA policy)
  • Proficiency in spoken and written English
  • One year of creditable experience in medical terminology and health records, with six months focused on release of information tasks
  • Associate's degree in health information management or related field with at least 12 semester hours in relevant courses, or equivalent experience/education combination
  • Knowledge of privacy laws including HIPAA and the Privacy Act
  • Supervisory skills to lead and train ROI staff
  • Ability to ensure timely and accurate processing of record requests

Full Job Description

This position is located in the Health Information Management (HIM) section at the Orlando VA Healthcare System.

The MRT (ROI) Supervisor oversees the processing and disclosure of Veterans' medical and administrative records in compliance with federal laws and VA policies.

They lead and train ROI staff, ensure timely and accurate fulfillment of requests, and safeguard sensitive information in accordance with HIPAA and Privacy Act regulations.

Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency.

MRTs (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f). Experience and Education: Experience.

One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records.

Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work. OR, Education.

An associate's degree from an accredited college or university recognized by the U.S.

Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).

OR Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements.

The following experience and educational/training substitutions are appropriate for combining education and creditable experience: (a) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.

(b) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S.

Maritime Service under close medical and professional supervision.

The training program may be substituted on a month- for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures Grandfathering Provision.

All persons employed in VHA as a MRT (ROI) on the effective date of this qualification standard are considered to have met all qualification requirements for the grade held, including positive education and licensure/certification/ registration that are part of the basic requirements of the occupation.

Employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Such employees in an occupation that does not require a licensure/certification/ registration may be reassigned, promoted, or demoted within the occupation, but will not be promoted beyond the journey level or placed in supervisory or managerial positions.

(2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended, or be reappointed on a temporary or permanent basis, until they fully meet the basic requirements of the standard.

(3) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation.

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

Grade Determinations: Supervisory Medical Records Technician (ROI), GS-8 (1) Experience. One year of creditable experience equivalent to the next lower grade level.

Demonstrated Knowledge, Skills, and Abilities.

In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to develop policy and provide workload analysis for release of information.

(b) Skill in interpersonal relations and conflict resolution.

(c) Ability to provide or coordinate staff development and training (d) Ability to provide the full range of supervisory duties, to include responsibility for assignment of work to be performed, performance evaluation, selection of staff, recommendations of awards, advancements, and disciplinary actions.

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-8..

Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service Major Duties:

Total Rewards of a Allied Health Professional Serves as supervisor and technical expert for the Release of Information Unit.

Provides guidance and suggestions to the Chief, HIM and Assistant, Chief HIM regarding staffing needs and shortages within the ROI section.

Provides guidance and technical direction necessary for accomplishing the work of the unit or team.

Provides effective audits and monitors for all areas of responsibility, assuring that accurate and timely data is processed by all employees.

Reviews work accomplished and assesses quality, quantity, accuracy and timeliness of work produced by each employee. Formulates and initiates performance standards.

Implements provisions of EEO programs to ensure fair and equal treatment for all employees.

Prepares formal requests and recommendations for promotions, reassignments, other status changes, or recognition of outstanding performance of assigned employees.

Prepares and submits functional statements for new positions, clarification, or updates.

Ensures that release of information activities related to the development, implementation, maintenance of and adherence to privacy policies and procedures.

Work Schedule: 8:00am-4:30pm Monday- Friday Pay: Competitive salary and regular salary increases.

Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience.

Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.

Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66.

Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement).

Telework: AdHOC Virtual: This is not a virtual position. Functional Statement #: 82027F Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

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Posted on USAJOBS: 2/17/2026 | Added to FreshGovJobs: 2/18/2026

Source: USAJOBS | ID: CBTC-12884228-26-DC