Summary
The Senior Trip Assistant role at Loudoun County Parks, Recreation & Community Services involves helping seniors by organizing trips and activities, handling paperwork and budgets, driving participants safely, and providing friendly support over the phone or in person.
It's a full-time position based in Leesburg, Virginia, focused on building community connections through fun and accessible programs.
A good fit would be someone organized, outgoing, and passionate about helping older adults enjoy outings and stay engaged.
Key Requirements
- Valid driver's license and ability to safely operate a passenger vehicle for transporting participants
- Experience in customer service, including phone and in-person support
- Skills in program coordination, such as arranging events, managing expenses, and maintaining databases
- Ability to supervise volunteers and conduct outreach to promote programs
- Proficiency in data entry and maintaining confidential participant records
- Strong communication skills for providing program information and engaging with the community
- Commitment to diversity, equity, inclusion, and accessibility in community services
Full Job Description
Salary offers are based on information contained within the application and any attachments (licenses, certifications, etc.). Please ensure your profile is up to date with all experience, education, and skills you wish to be considered.
Loudoun County Parks, Recreation & Community Services (PRCS) is dedicated to connecting all communities through exceptional people, parks, and programs. Our goal is to make Loudoun the community of choice through outstanding experiences while promoting diversity, equity, inclusion, and accessibility. We celebrate the strengths of individuals and collaborate to deliver programs and community services that provide social, personal, economic, and environmental benefits to last a lifetime. Come be a part of something that matters!
Requirements
Loudoun County's Department of Parks, Recreation, and Community Services is currently seeking qualified applicants for a full-time Senior Trip Assistant. This role supports the Senior Trip Coordinator in determining program eligibility, arranging program events, coordinating facility use, managing related program activity expenses, maintaining an activity database, providing information about activities, supervising volunteers, and offering additional support to the program as needed. Providing good customer service in person and electronically.
We are currently hiring for the following location(s):
• PRCS, 742 Miller Drive, Leesburg, VA
Responsibilities include, but are not limited to:
• Operates a passenger vehicle and transports citizens safely.
• Engages in outreach initiatives to highlight the advantages of the program to prospective participants. Discovers strategies and locations to disseminate information regarding programs and activities.
• Offers customer support via phone and by helping customers who visit in person.
• Preserves confidential records of participants, encompassing information required for emergencies. Finalizes data entry into the specified systems utilized by the program.
• Utilizes automated systems and various software to assist customers efficiently.
• May carry out additional critical job responsibilities pertinent to the specific role and departmental assignment.
Qualifications
High School diploma or equivalent; six months of driving experience; or equivalent combination of education and experience.
Additional Information
Must undergo criminal, DMV, and credit background checks. A valid driver’s license and good driving record are required. Annual reviews of driving records may be conducted to maintain eligibility.
This position requires a CDL (Class C with Passenger Endorsement) learner’s permit within 3 months and a license within 6 months of hire. Must comply with the DOT regulations and Alcohol and Controlled Substance Testing Policy for Transportation Employees. First Aid/CPR certifications at hire or within four (4) months.