Lead Commissary Support Clerk
Defense Commissary Agency
Posted: February 27, 2026 (1 day ago)
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Defense Human Resources Activity
Department of Defense
Location
Salary
$85,447 - $158,322
per year
Type
Closes
Base salary range: $62,107 - $80,737
Typical requirements: 1 year specialized experience at GS-10. Ph.D. or equivalent doctoral degree, or 3 years graduate study.
Note: Actual salary includes locality pay (15-40%+ depending on location).
This job involves analyzing financial and accounting systems, especially related to travel programs in the Department of Defense, to improve processes and ensure compliance.
The role requires planning and conducting studies on operations with long-term impacts, recommending solutions for issues like travel policies.
It's a good fit for detail-oriented professionals with experience in data analysis, policy interpretation, and government operations who enjoy collaborative problem-solving.
This position is part of the Defense Human Resources Activity.
The incumbent will be responsible for conducting a range of analyses using diverse methods and procedures to impact financial and accounting systems.
They plan and execute analyses across various areas, focusing on work processes and operational practices with long-term effects on the Department of Defense (DoD).
Salary information as follows: GS-11: $85, 447 - 111,087 GS-12: $102,415 - 133,142 GS-13: $121,785 - 158,322 You may qualify at the GS-11, if you fulfill the following qualifications: A.
One year of specialized experience equivalent to the GS-09 grade level in the Federal service: Using established joint travel regulations and policies to answer routine travel questions.
Gathering and compiling data from prescribed sources to support program analysis.
Identifying and documenting straightforward discrepancies between data and established procedures; and 4) Communicating factual information to team members and supervisors. OR B. Ph.D.
or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree; OR C.
You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B.
You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12.
Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages.
The total percentage must equal at least 100 percent to qualify.) You may qualify at the GS -12, if you possess one year of specialized experience equivalent to the GS-11 grade level in the Federal service: Applying established travel policies, regulations, or procedures to answer inquiries and provide guidance to stakeholders.
Assisting in or conducting analyses of program data to identify trends and support recommendations for process improvements.
Gathering and analyzing program data to monitor compliance and identify discrepancies for review; and 4) Working with team members and internal stakeholders to resolve routine policy questions or procedural issues.
You may qualify at the GS -13, if you possess one year of specialized experience equivalent to the GS-12 grade level in the Federal service: Analyzing and interpreting travel policies, regulations, or procedures to implement programs or provide guidance.
Conducting research or special studies on program effectiveness, compliance, or efficiency to develop recommendations for leadership.
Analyzing quantitative data to identify trends, compliance issues, or opportunities for cost savings and process improvements.
Collaborating with internal or external stakeholders to develop, implement, or resolve issues related to policies and procedures.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 0343 series. Major Duties:
As a PROGRAM ANALYST at the GS-0343-11/12/13 some of your typical work assignments may include: GS-11: Performs detailed analyses of financial systems and operational practices, recommending process improvements and solutions to resolve complex travel-related problems.
Researches and evaluates all DoD travel programs (e.g., temporary, permanent, special) to recommend policy simplifications and cost-saving initiatives based on data analysis.
Participates in the development and implementation of DoD travel policies and regulations, analyzing payment data to identify compliance trends and prevent improper payments.
Leads special projects and long-term studies on major mission programs by developing detailed plans and evaluation criteria to address complex issues.
Serves as a program analyst liaison with DoD Components and external federal agencies (GSA, OPM, IRS), representing the DTMO on various committees and working groups to resolve policy issues.
GS-12: Conducts broad analyses of financial systems and work processes, developing solutions and new procedures to resolve unusual problems and accommodate changing technology across DoD Components.
Applies expert knowledge of travel policies to research, evaluate, and develop recommendations for policy simplification, cost-saving initiatives, and the prevention of improper payments.
Leads complex and sensitive special studies on major mission programs, establishing goals, evaluation criteria, and new techniques to satisfy broad policy and technical requirements.
Develops and coordinates DoD travel policy, regulations, and financial management requirements with internal and external stakeholders, including OMB, GSA, and Treasury.
Serves as a key liaison with all DoD Components and external federal agencies, representing the DoD on government-wide committees to negotiate policy consensus and resolve implementation issues.
GS-13: Leads highly complex analyses of DoD-wide financial systems and operational practices, developing innovative solutions and establishing new procedures to resolve critical, long-range challenges.
Serves as a senior subject matter expert, directing research and data analysis to develop, simplify, and implement DoD travel policies that generate significant cost savings and ensure regulatory compliance.
Directs sensitive, complex, and long-term special studies on major DoD mission programs, independently making decisions and implementing new methods to satisfy broad policy and technical requirements.
Initiates and directs the development of DoD travel policy, negotiating resolutions with senior officials from OMB, GSA, and Treasury to build consensus on potentially controversial new policies.
Acts as the senior liaison and primary representative for the DTMO to high-level managers across DoD and external federal agencies, ensuring policies align with statutory requirements and representing DoD interests on government-wide committees.
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