Social Services Associate Petersburg (PCN 069388)
State of Alaska
FreshPosted Mar 17
✓ Fresh Listing
Posted: March 18, 2026 (0 days ago)
This job was posted recently. Fresh listings typically have less competition.
Senior Services Technician (PCN 062263)
State of Alaska
Health
Location
Alaska, 99811
Salary
From $23.45
per hour
Type
Full-Time
More Maintenance & Trades jobs →Closes
April 1, 2026
Job Description
Summary
This job involves reviewing documents to check if people qualify for services supporting those with intellectual and developmental disabilities, ensuring everything follows state and federal rules, and guiding staff and applicants on program details.
It's a supportive role in a team-focused environment that helps vulnerable Alaskans live more independently.
A good fit would be someone organized, good at communicating, and interested in health or social services, especially if they have experience in similar systems.
Key Requirements
- Working knowledge of health care, social, or senior services and delivery systems
- Familiarity with rules, regulations, policies, and terminology in disability services
- Strong writing skills, including correct grammar, clear and organized communication
- Excellent interpersonal skills, showing empathy, courtesy, and relationship-building
- Ability to evaluate documents for completeness and compliance with federal and state requirements
- Experience providing guidance on program policies and eligibility criteria
- Residency in Alaska
Full Job Description
This Individual Position is Exempt from the Hiring Freeze. Qualified Applicants are Encouraged to Apply.
Welcome to the Department of Health.
We’d be delighted to have you join our team.
If you envision yourself in this role and are ready to start an exciting career with us, apply today.
This position is open to Alaskan Residents only.
.JPG)
What you will be doing:
In this role, you will support the Intellectual and Developmental Disabilities (IDD) Unit by collecting and reviewing annual eligibility documentation to ensure it meets Federal and State requirements. You’ll help keep the eligibility process moving smoothly by evaluating submissions for completeness and routing them appropriately.
You will also serve as a key resource for staff, partners, and applicants, providing clear guidance on program policies, eligibility criteria, Home and Community-Based Waiver services, and available supports. This position allows you to build strong program knowledge while directly contributing to services that make a meaningful difference for Alaskans with intellectual and developmental disabilities.
Our organization, mission, and culture:
Our mission is to promote health, well-being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and support that foster independence, personal choice, and dignity.
By joining our team, you will work with a group of professionals committed to the well-being and safety of seniors and individuals with disabilities. The IDD unit is a highly functional, multi-disciplinary team that truly loves what we do, our team, and the people we serve. We strive daily to provide quality services to Alaskans with Intellectual and Developmental Disabilities. You will be provided with the opportunity to hone your skills and build knowledge and competencies in new areas.
The working environment you can expect:
This position is located in Anchorage, Alaska, at 1835 Bragaw Street.
This location is convenient to shops, restaurants, and local Anchorage trails.
This position is scheduled for a 7.5-hour workday; start and stop time can be flexible between the hours of 8 am and 5:30 pm.
Who we are looking for:
The ideal candidate will possess some or all of the following competencies in addition to meeting the minimum qualifications listed below.
Knowledge: Working knowledge of health care, social, or senior services and delivery systems. Some knowledge of the rules, regulations, policies, precedents, and terminology used in the work.
Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are possibly difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Communication: Ability to communicate effectively, both orally and in writing, and convey technical information to lay people.
Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
- A valid and current Alaska driver's license is required at the time of appointment.
To view the general description and example of duties for this job class, please go to the following link and search for Senior Services Technician: https://www.governmentjobs.com/careers/Alaska/classspecs.
Requirements
High school graduation or equivalent:
AND
Three years of clerical experience with one year of experience in public health, health care services, senior services, medical assistance programs, health education, nursing, medical social work, health services administration, or a closely related field.
Substitution: College education from an accredited college with a course emphasis in social services or a related field may substitute for the required experience.
Qualifications
At the time of the interview, please provide the following:
Three (3) professional references with current daytime telephone numbers, two (2) of which must be of current or former supervisors, if not already provided in the application.
Two (2) of your most recent job performance evaluations. If they are not available, then provide two (2) letters of recommendation from someone who knows you professionally, if not already provided in the application
Please read the information below carefully. This applies to your application submission.
EDUCATION
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.
WORK EXPERIENCE
When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.
If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.
NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
The State of Alaska does not provide VISA Employer sponsorships.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
APPLICATION NOTICE
You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/.
NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.
For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.
Additional Information
For specific information in reference to the position, feel free to contact the hiring manager at:
Jolene Sutton/Health Program Associate
Phone: 907-269-4135
Email:jolene.sutton@alaska.gov
Check your resume before applying to catch common mistakes