Senior Management Systems Analyst

Full Job Description

ABOUT SEATTLE PARKS AND RECREATION: Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens, and swimming pools.

Our mission is to equip employees and the public for their well-being as we support healthy people, a thriving environment, and a vibrant community.

We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate, and enhance quality of life and wellness for children, teenagers, adults, and seniors.

Delivering excellent customer service to all is a core value.

EQUITY AND INCLUSION: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs, and facilities.

#OneSeattle.

ABOUT THE FACILITIES DIVISION: The Facilities Division within the Parks and Recreation Services Branch is responsible for maintaining a vast network of public spaces, spanning more than 25 miles of boulevards and 465 parks.

This includes 26 community centers, 8 indoor pools, 2 seasonal outdoor pools, 4 environmental education centers, 2 small-craft centers, 4 golf courses, and a large outdoor stadium.

We are committed to delivering outstanding customer service to the public, our clients, and staff, ensuring every visit to SPR facilities is safe, enjoyable, and welcoming.

Our mission is to create inclusive spaces where people can play, learn, reflect, and connect.

We champion responsible land stewardship, support healthy lifestyles, and foster vibrant, resilient communities.

POSITION DESCRIPTION: Seattle Parks and Recreation (SPR) Facilities Division is seeking a Senior Management Systems Analyst (Sr.

MSA) to join our Facilities, Access, Automation, Security, and Technology (FAST) unit.

This role blends operational-technology system administration, project coordination, reporting/data management, and clear communication to help keep SPR facilities safe, functional, and welcoming.

The FAST team manages centralized systems that support security, safety, and operational efficiency across SPR’s diverse portfolio of facilities. The Sr.

MSA helps stabilize day-to-day operations, modernize legacy systems, and deliver improvements that make service more reliable and easier for staff to use. This is a non-represented position.

Requirements

The ideal candidate is customer-focused, practical, and comfortable working across disciplines (facility operations, skilled trades, vendors, and Seattle IT).

You can translate between technical and non-technical partners, prioritize competing requests, and keep work moving in a public-sector environment.

In your first 6–12 months, you will:

• Help stabilize and improve support processes for CCTV/VMS, access control, intercom, and alarm systems across multiple sites.

• Lead 2–4 cross-functional projects from kickoff through closeout (scope, schedule, risk/issues, vendor coordination, and stakeholder communication).

• Improve documentation, asset inventories, and service workflows so information is clear and repeatable for non-technical users.

• Deliver at least one high-value reporting, dashboarding, or workflow improvement using Power Platform/M365 or comparable tools.

We are currently recruiting for one (1) regular, benefited position on the Day Shift

Job Responsibilities:

• Serve as FAST’s lead analyst/coordinator for operational technology and security systems (e.g., CCTV/VMS, access control, intercoms, alarms) across SPR facilities.
• Lead end-to-end delivery of technology and facility-systems projects, including scope, schedule, budget tracking, procurement coordination, and risk/issue management.
• Administer and support security/operational technology systems, including access management, configurations (as applicable), monitoring, and vendor coordination.
• Triage incidents/outages and coordinate with Seattle IT, vendors, and skilled trades to restore service; provide clear status updates and next steps to stakeholders.
• Develop and maintain dashboards, reports, documentation, and training materials using Microsoft 365/Power Platform or comparable tools.
• Support modernization and transition of legacy systems; contribute to standards, continuous improvement, and service reliability.
• Conduct inspections and site assessments across SPR facilities to identify and address security and safety risks.
• Perform other related duties of a comparable level and type.

Qualifications

Requires three years of experience in systems, operations, procedures, research or analysis and a bachelor’s degree in business or public administration, finance, computer science or a related field (or a combination of education, training, or experience that provides an equivalent background required to perform the work of the class)

DESIRED QUALIFICATIONS:

• 3+ years with Power Apps or similar platforms.
• 2+ years with Power BI and SharePoint Online or similar platforms.
• Proficiency in Azure DevOps and Power Automate or similar platforms.
• Strong familiarity with Microsoft 365 suite (Teams and Planner) or similar platforms.
• Familiarity with JavaScript, React, Angular, HTML, or Python.
• Database experience (e.g., SQL Server, MySQL, Oracle, or Amazon RDS)
• Experienced with the use of AutoCAD, Bluebeam, Visio for mapping and documentation.
• Demonstrated experience with Microsoft Power Platform, including Power Apps, Power BI, and Power Automate or similar platforms, with a strong track record of developing dashboards, reports, and automated business solutions.
• Demonstrated ability to work independently and effectively prioritize and schedule tasks, aligning them with departmental needs.
• Maintains strong motivation and thrives in collaborative, fast-paced environment, working effectively with staff from various disciplines and vendors, while consistently meeting tight deadlines.
• Experience working across IT, security, and facilities domains.
• Demonstrated competence in maintaining clear, comprehensive written records, with strong technical writing and documentation skills.
• Exhibit a high level of proficiency in verbal communication to convey information effectively and professionally.
• Demonstrates strong organization, adaptability, and time management skills.
• Demonstrated ability to troubleshoot and coordinate technical issue resolution.

License, Certification, and Other Requirements

• Current Washington State driver's license or evidence of equivalent mobility.

Work Environment/Physical Demands/Other:

• Most work is performed in an office environment; occasional work at construction sites is required.
• Required to work outdoors in all types of weather.
• May work at heights on ladders.
• May work near heavy equipment.
• Required to work near energized equipment.
• May work in confined spaces.

Additional Information

The full salary range for this position is $56.23 – $65.54 hourly.

APPLICATION PROCESS:

Please submit the following with your online application:

• A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement.
• A current resume of your educational and professional work experience.

*Incomplete applications will not be considered*

Who May Apply: This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences.

Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.

Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.

Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check.

The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3.

A driving history review may be conducted in compliance with SMC 4.79.020.Applicants will be provided an opportunity to explain or correct background information.

The City of Seattle offers a comprehensive benefits package including vacation time, 12 paid holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.

More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.

Want to know more about Parks and Recreation, Check out our web page: Seattle Parks and Recreation - Parks | seattle.gov

SPR's Core Competencies are:

Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions and decision-making and promoting high-quality standards.
Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity.
Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information.
Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City.
Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.