Data Analyst | Management Analyst 4

Full Job Description

Data Analyst | Management Analyst 4

Full Time | Permanent

Location: Tumwater, WA

Salary Range: $84,156-$113,184 Annually

This position is represented by the Teamsters Local Union Number 117.

The Washington State Department of Corrections Research and Data Analytics (RDA) team is searching for an agile, innovative, data master to join the Health Services Information team as a Data Analyst (Management Analyst 4)!

The goal of this position is to coordinate and conduct research, program evaluation, and data analytics for the Department, and to inform research partners, internal and external stakeholders, and other public policymakers on DOC efforts that enhance public safety.

The Data Analyst develops recurring and ad hoc reports to provide timely and accurate data to Health Services Division leadership and operational staff to support decision making.

You will also support the Health Services Division by providing analyses and recommendations for management solutions, reports, and presentations on divisional, agency and/or routine issues that have significant impacts to the entire Department.

The candidate of choice will produce complex reports and data analyses that monitor and evaluate Health Services performance measures.

The position identifies problems, analyzes operating difficulties, and provides professional technical analytical advice and consultation to executive management and operational/business on data-related issues.

We are searching for a dedicated team member who is able to multitask and is excited about developing capacity for tracking data results, analyzing trends and preparing monthly, quarterly, and annual reports.

If you are creative in defining and solving problems, eager to learn business operations of the DOC Health Services, engage in complex data extraction, analysis, and reporting on key performance measures, we encourage you to review the job posting and apply!

A completed application packet will include:

Requirements

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Management Analyst 4, some of your duties will include:

• Responding to ad hoc and recurring requests from internal and external stakeholders in a responsive, accurate, and timely manner including:
  • Independently develop, prepare analyses, and recommend data and business rules that support data needs, summaries, and reports
  • Identify data requirements of the request
  • Identify appropriate data source(s)
  • Identify appropriate platform for presentation (i.e. Excel, SQL Server Reporting Services, Power BI, etc.)
• Leading and participating in the development and implementation of process improvement activities statewide to support quality assurance stemming from legislative directive, Office of the Correctional Ombuds Office, or internal DOC best practices which could look like:
  • Practicing and applying continuous improvement methods and thinking to enhance quality assurance, to include researching to support evidence based best practices and setting up dashboards to allow Health Services to benchmark against entities.
  • Identifying data and develop data tracking systems
  • Working with the business to achieve long term data collection
  • Analyzing and reporting on data, provide process improvement recommendations to management
  • Developing and refining procedures for successful implementation
• Contributing to problem solving efforts as identified and prioritized by agency leadership
• Serving as a consultant in ongoing efforts to optimize the agency’s ability, along with Health Services ability to assess policies and practices
• Collaborating with the Chief Quality Officer, Health Services Project Manager, and other clinical leadership to develop policies and procedures. Partner with the Health Services Project Manager and Chief Quality Officer, along with other clinical leadership, to lead process improvements.
• Producing complex reports and data analyses that sustain Results DOC, Your Washington, Coordinated Quality Improvement Plan (CQIP), National Commission on Correctional Health Care (NCCHC), and other local and statewide quality performance measures as identified and prioritized by agency leadership.
• Performing other duties as assigned or required.

Qualifications

What we need (required qualifications):

Bachelor's degree in public administration, health care, sociology, criminal justice, social work, social sciences, Statistics/Analytics, or a relevant field from an accredited institution whose accreditation is recognized by the U.S.

Department of Education or the Council for Higher Education Accreditation.

AND

• Four (4) or more years managing complex datasets and responding to research and/or policy-related inquiries

OR

• Associate’s degree in a related field

AND

• Six (6) or more years managing complex datasets and responding to research and/or policy-related inquiries.

OR

• At least four (8) years of experience in managing complex datasets and responding to research and/or policy-related inquiries.

In addition, the following knowledge, skills and/or albites are required:

• Demonstrates intermediate degree of skill structured query language (SQL or equivalent}, to include the use of complex joins, using multiple data sources, and developing stored procedures, tables, and views.
• Demonstrates intermediate degree of skill with SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS).
• Demonstrates intermediate degree of skill with Microsoft Azure DevOps for project management and code repository functions, including work item tracking, backlog management, sprint planning, and Git-based version control.
• Ability to explain complex or technical information using plain language, ask clarifying questions, and clearly and concisely emphasize key points.
• Ability to work in a fast-paced environment with tight deadlines and a high degree of political sensitivity.
• Able to work independently and as part of a team.
• Intermediate proficiency in Microsoft Excel with at least three (3) years of experience to include
  • Complex formulas
  • PivotTables
  • Charts/graphs
  • Linking workbooks
  • Exporting and importing data
  • Analyzing data
  • Troubleshooting formula errors
• Intermediate proficiency in all other Microsoft Office Suite platforms: Word, PowerPoint

What will make your application stand out (preferred qualifications):

• Previous experience in health care informatics
• Leadership attributes:
• Able to lead a diverse group of employees towards a common goal.
• Comfortable interacting with staff members at all levels of the agency.
• High level of workload management including organization and prioritization of tasks.
• Oral and written communication skills:
• Able to explain complex or technical information using plain talk principles.
• Actively listens to others, paraphrases, and asks clarifying questions and can clearly and concisely emphasize key messages.
• Strong analytical skills:
• Demonstrates ability to identify opportunities for improving and streamlining work processes beyond specific assignment, focuses on outcomes, takes calculated risks.
• Able to embrace challenges in new and creative ways.
• Comprehends and can explain the purpose(s) of a particular project and how it relates to the agency's goals and priorities.
• Able to convey how business rules relate to counting rules.
• Customer focus:
• Builds and maintains internal and external customer satisfaction with the services offered by the Health Services Informatics
• Anticipates customers' needs and understands customers' organization to be able to work through solutions readily.
• Department of Corrections:
• Knowledge of corrections or criminal justice practices and research
• Health Care:
• Working knowledge of medical terminology and national medical coding standards

Additional Information

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• This recruitment may be utilized to fill more than one position.

Please include a minimum of three (3) professional references with your application.

A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies.

If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.**Please note: Phone number AND email address are required for all professional references.

• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.

We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws.

A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.

• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.

Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire.

When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.

Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application.

You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9.

The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form.

https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents

• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov.

Telework Details

This position may be allocated for telework.

If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time.

Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite.

Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process.

Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority.

Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation.

Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacations days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.