Senior IT Business Analyst

Full Job Description

We are dedicated to growing a culture of belonging through our values:

Respect | Trust | Diversity | Inclusion | Equity

Are you a Business Analyst that wants to motivate and support multiple teams through your leadership, training, and planning while making a difference in Washington state? If so, read on!

Requirements

As a Senior IT Business Analyst, you lead the connection between business needs and technology solutions, guiding both projects and people in a collaborative, hybrid environment.

In this role, you will guide cross-functional teams, including stakeholders, developers, and external partners to define priorities, solve problems, and deliver effective system enhancements within a large, complex enterprise system.

This work involves translating ideas into clear requirements, business rules, and actionable plans that support both project delivery and ongoing operations.

Direct supervision of IT staff is also a key component. You will be providing direction, support, and accountability to ensure high-quality outcomes.

A strong understanding of data integrity and reliable systems is essential, as the work supports critical services and decision-making.

If you enjoy leading through collaboration and delivering meaningful, technology-driven solutions, this role offers the opportunity to make a real impact.

Some of what you will do:

• Lead and supervise a team of IT professionals, including hiring, coaching, performance management, staff development, and oversight of requirements.

• Plan, assign, and monitor team workload to ensure timely delivery of system enhancements and services.

• Collaborate with cross-functional teams to design and implement scalable, reliable, and cost-effective technology solutions.

• Guide business analysis efforts across the full project lifecycle, from requirements gathering through implementation and ongoing support.

• Facilitate alignment between business needs and technical solutions by working closely with stakeholders, developers, product owners, testers, and architects.

• Drive continuous improvement of business processes, systems, and data usage to support organizational goals and decision-making.

• Contribute to strategic planning, budgeting, and technology direction, including identifying opportunities for innovation and efficiency.

Qualifications

What you will bring:

• Eleven (11) years of professional experience and/or relevant education in one (1) or more of the following IT disciplines: consulting, analyzing, designing, programming, architecting or maintaining computer software applications.

• Five (5) years of direct experience in performing business analysis (lifecycle) functions, including the following:
  • Business process analysis.
  • Requirements elicitation, tracking, and documentation.
  • Performing usability, development of use cases, user stories, user acceptance criteria, design documents, and training materials.
  • Critical analysis of complex systems and business processes.
  • Evaluation and assessment of current and future state to identify impacts.
  • Performing user acceptance testing, implementation and post-implementation activities.
  • Act as a liaison between business and technical staff through the entire development lifecycle.
• Proven Experience implementing, designing, or testing business applications, systems, and COTS solutions with domain knowledge and proven experience with GenTax (DRIVES).

• The ability to:
  • Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
  • Promote and support a respectful, equitable, and inclusive workplace for all employees.
  • Promote and support respectful, equitable, and inclusive delivery of services to customers.
  • Take action to learn and grow.
  • Take action to meet the needs of others.

Experience may be obtained concurrently.

Education to experience equivalency

Associates degree = 2 years | Bachelor’s degree = 4 years | Master's degree = 5 years

What may set you apart:

• Knowledge of best practice business analysis methodology based on the International Institute of business analysis, business analysis body of knowledge (BABOK Guide and Standards).
• Certification of Competency in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP).
• Agile, Dev Ops, or ITIL training.
• Certification as a Lead consultant (Yellow or Green Belt).

Additional Requirements of Employment:

• Prior to a new hire, a pre-employment screening, including criminal record history, will be conducted. Information from the pre-employment check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• This position, while hybrid, will require you to work in person at our Olympia area offices multiple times a month.
• This position is not eligible for any work visa support at this time.

DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, take steps to ensure that people with disabilities are provided reasonable accommodations.

Additional Information

Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!

How to Apply:

• Select the Apply button at the top of this job announcement.

A resume will not substitute for the "work experience" section of the application or vice versa. Applications with blank fields, or supplemental question responses with comments such as "see attachments" may be considered incomplete.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

A paycheck is just part of a total compensation package. We offer some of the nation’s best benefits.

We value diverse perspectives and life experiences.We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans.

We value the unique traits and attributes that each employee brings to the job.

Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.

The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.