Senior Human Resources Officer

Full Job Description

The Postal Regulatory Commission's Office of Secretary and Administration (OSA) has an exciting employment opportunity for a highly motivated Senior Human Resources Officer.

This position has a probationary period of 1 year.

Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Demonstrated leadership and supervisory expertise in managing human resources and administrative operations, including workforce planning, personnel management, performance management, and staff development.

Advanced knowledge of federal human resources programs, regulations, and policies, including redesigning HR processes, improving organizational effectiveness, and implementing new HR policies, systems, or operating models.

Strong analytical and organizational design skills, with the ability to access organizational structures, evaluate workforce needs, conduct classification reviews, and develop data-driven workforce strategies.

Exceptional communication, consultation, and interpersonal skills, with the ability to advise senior leadership, collaborate across offices, and effectively engage internal and external stakeholders.

Strong organizational skills and attention to detail, particularly in the preparation of compliance documentation, audit readiness, and project oversight.

Demonstrated ability to manage multiple complex responsibilities simultaneously, establish priorities, and meet deadlines in a dynamic, fast-paced environment.

High degree of professionalism, judgement, and discretion in handling sensitive personnel matters and confidential information. Major Duties:

Overall Purpose: The Senior Human Resources Officer serves as the Senior Official responsible for leading the Commission's human capital and administrative HR functions while advancing a comprehensive HR modernization strategy.

The position oversees workforce programs, position classification, organizational design, performance management, employe relations, and administrative operations in support of the Commission's mission and strategic objectives.

The role is designed to ensure continuity of operations during the transition from the current HR manager and to modernize the Commission's HR programs, policies, systems, and workforce practices to support a high-performing, future-ready organization.

HR Expertise and Leadership Responsibilities: HR Modernization and Workforce Strategy Lead the modernization of HR policies, programs, processes, and operating models.

Evaluate and redesign recruitment, onboarding, classification, performance management, learning and development, and employee engagement programs to improve organizational effectiveness and employee experience.

Implement data-driven workforce planning and analytics to support succession planning, skills gap analysis, and organizational design decisions.

Advise senior leadership on workforce trends, staffing strategies, and organizational transformation initiatives.

Position Classification and Organizational Design Oversee all position evaluation, establishing, and maintaining a position classification program to determine appropriate pay-system, occupational grouping, title and grade of positions, and advising on position and organizational design in compliance with OPM standards and federal regulations.

Conduct organizational design reviews and workforce analyses to ensure alignment between mission requirements, organizational structure, and staffing models.

Provide expert guidance on new position creation, reclassification actions, and workforce restructuring efforts.

Compliance Documentation and Audit Readiness Oversee preparation, review, and maintenance of compliance documentation in support of internal and external audits.

Ensure HR and administrative programs adhere to applicable laws, regulations, and policies.

Performance Management Establish, maintain, and monitor effective performance management programs and policies to plan, monitor, develop, rate, and reward employee performance, and services that support formal and informal award programs to provide employee incentives and recognition.

Provide guidance and support to managers and supervisors in their performance management responsibilities.

Compensation Analyze compensation laws, regulations, and policies, and interpret them for application across the organization.

Develop compensation guidance that supports correct pay administration and ensures compliance with applicable requirements.

Implement compensation programs in operational HR systems and processes (e.g., pay administration, leave, other incentives) Employee Relations Manage complex employee relations matters, including complaints and mediations between offices.

Provide advice and assistance to employees and managers in matters related to conduct, performance, attendance, and dispute resolution.

Employee Benefits Provides guidance and consultation to employees, former employees, annuitants, survivors, and eligible family members regarding retirement, insurance, health benefits, and injury compensation.

Liaises with agency shared service provider, the U.S. Postal Service, on human resources related matters to coordinate services, resolve issues, and ensure continuity of HR operations.

Learning and Development Plans, administers, and evaluates programs and policies designed to develop employees and manage learning in the agency.

Supervisory and Administrative Responsibilities: Provide executive leadership and supervision for the Commission's human resources and related administrative functions.

Account for all supervisory responsibilities, including workforce planning, personnel management, approval of timecards and leave, scheduling, and staff development.

Prepare reports, brief senior leadership on workforce issues, and Establish clear expectations, performance standards, and accountability mechanisms for HR staff.

Assign and monitor work, manage workload distribution, establish priorities, and perform routine planning functions to ensure timely and effective delivery of HR and administrative services.

Other Duties: Perform other duties as assigned to support the overall efficiency and effectiveness of the Commission's human resources and administrative functions.