Senior Business Analyst (Apprenticeships and Work-based Learning)

Full Job Description

Under direction, develops, analyzes, and evaluates the operations, processes, and systems related to a specific City or department program. Performs moderately complex professional tasks in support of program operations and works to deliver services efficiently and effectively. May exercise supervision over assigned staff.

Work Location
City Tower - 100 W. Houston St., San Antonio, TX 78205

Work Hours
8:00 a.m. - 5:00 p.m.; Monday - Friday. Some occasional weekends and evenings may be required.

Requirements

• Gathers, interprets, analyzes, and evaluates program data related to performance metrics and compliance with established rules and regulations.
• Interprets and communicates program guidelines and related City policies and procedures.
• Maintains and develops relationships with community and partner organizations regarding program initiatives.
• Assists in managing budgets and resources to ensure programs meet scope, guidelines, and budget.
• Monitors compliance with established program requirements associated with contracts and/or grants.
• Identifies and prioritizes operational and technical needs and requirements.
• Implements and evaluates program operations, initiatives, and services.
• Assists in developing and participating in community outreach related to program initiatives and services.
• Assists in coordinating with relevant department and city staff regarding program needs.
• Assists in the preparation of the annual departmental and/or divisional budget.
• May supervise, train, and evaluate staff.
• Prepares written reports, summaries, and presentations on program plans and performance metrics.
• Performs related duties and fulfills responsibilities as required.

Qualifications

• Bachelor's Degree from an accredited college or university
• Two (2) years of experience in program or policy analysis, development, and/or management

Preferred Qualifications

• Experience working and developing programs with the Department of Labor Registered Apprenticeship program.
• Experience with business relations.
• Experience with staffing and recruitment.

Applicant Information:

Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job.

One year of full-time experience is defined as 30 or more hours worked per week for 12 months.

One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.

Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification.

Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.

If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Additional Information

• Knowledge of governmental procedures and policies
• Knowledge of management study principles, project management methods and data analysis
• Knowledge of government processes, regulations, and standards
• Knowledge of computer software and hardware applications
• Knowledge of budget and accounting principles
• Knowledge of general statistical and quantitative methods
• Skill in data collection methods
• Skill in problem-solving and critical thinking
• Ability to analyze and recommend solutions to management
• Ability to assist in the preparation of budgets and accounting systems
• Ability to operate a computer keyboard and other basic computer equipment
• Ability to develop and implement innovations towards improving the department's operations and delivery of services
• Ability to communicate clearly and effectively
• Ability to develop, implement, and evaluate new programs
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures
• Ability to perform all the physical requirements of the position with or without accommodations
• Ability to work primarily in an office environment